Jobs · Quality Assurance · Michigan

Process Engineer - Quality Operational Excellence

General Motors · Warren, MI · 2 wk ago
HybridQuality AssuranceFull-time

About the role

The Role: The primary responsibility of the Process Engineer – Quality Operational Excellence is to get the process right by serving as a key enterprise leader in driving systemic quality improvement across Global Propulsion Systems. This role is responsible for identifying cross-functional failure modes, shaping prevention strategies, and influencing execution to eliminate repeat defects and improve customer outcomes.

Responsibilities

  • Lead identification of systemic quality risks by integrating warranty, field, and manufacturing data across multiple programs and sites
  • Drive enterprise-level root cause analysis and ensure robust corrective and preventive actions are implemented and sustained
  • Define, standardize, and scale Quality Chain Framework processes (PFMEA, PRD, Lessons Learned, Global Read Across) across organizations
  • Influence cross-functional leadership to align on prioritization, resource allocation, and execution of quality improvement initiatives
  • Facilitate global governance forums to drive transparency, decision-making, and knowledge sharing on critical quality issues
  • Coach engineering and manufacturing teams on advanced problem-solving, failure analysis, and defect prevention strategies
  • Provide technical leadership in Safety Field Investigations (SFI), ensuring manufacturing-related root causes are clearly identified and addressed
  • Drive escalation and resolution of high-risk quality issues, ensuring timely containment and long-term systemic countermeasures
  • Translate complex system interactions (propulsion and electrification) into actionable insights for prevention and standard work improvements
  • Perform as PRTS SME from GPS ME Organization
  • Domestic & International travel - about 15-20%

Qualifications

  • Bachelor's degree in Electrical or Mechanical Engineering (or equivalent)
  • 3+ years of Quality Engineering experience or Manufacturing Experience
  • Confirmed high level understanding of Quality Engineering and Manufacturing Engineering
  • Ability to travel

Preferred Qualifications

  • Master's degree
  • Manufacturing Engineering assignments with successful individual and/or team-based achievements
  • Proven ability to lead complex problem-solving efforts and drive systemic improvements
  • Strong experience with continuous improvement methodologies (Lean, Six Sigma, Red X, DFSS, or equivalent)

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