Process Engineer - Quality Operational Excellence
General Motors · Warren, MI · 2 wk ago
HybridQuality AssuranceFull-time
About the role
The Role: The primary responsibility of the Process Engineer – Quality Operational Excellence is to get the process right by serving as a key enterprise leader in driving systemic quality improvement across Global Propulsion Systems. This role is responsible for identifying cross-functional failure modes, shaping prevention strategies, and influencing execution to eliminate repeat defects and improve customer outcomes.
Responsibilities
- Lead identification of systemic quality risks by integrating warranty, field, and manufacturing data across multiple programs and sites
- Drive enterprise-level root cause analysis and ensure robust corrective and preventive actions are implemented and sustained
- Define, standardize, and scale Quality Chain Framework processes (PFMEA, PRD, Lessons Learned, Global Read Across) across organizations
- Influence cross-functional leadership to align on prioritization, resource allocation, and execution of quality improvement initiatives
- Facilitate global governance forums to drive transparency, decision-making, and knowledge sharing on critical quality issues
- Coach engineering and manufacturing teams on advanced problem-solving, failure analysis, and defect prevention strategies
- Provide technical leadership in Safety Field Investigations (SFI), ensuring manufacturing-related root causes are clearly identified and addressed
- Drive escalation and resolution of high-risk quality issues, ensuring timely containment and long-term systemic countermeasures
- Translate complex system interactions (propulsion and electrification) into actionable insights for prevention and standard work improvements
- Perform as PRTS SME from GPS ME Organization
- Domestic & International travel - about 15-20%
Qualifications
- Bachelor's degree in Electrical or Mechanical Engineering (or equivalent)
- 3+ years of Quality Engineering experience or Manufacturing Experience
- Confirmed high level understanding of Quality Engineering and Manufacturing Engineering
- Ability to travel
Preferred Qualifications
- Master's degree
- Manufacturing Engineering assignments with successful individual and/or team-based achievements
- Proven ability to lead complex problem-solving efforts and drive systemic improvements
- Strong experience with continuous improvement methodologies (Lean, Six Sigma, Red X, DFSS, or equivalent)