Process Coordinator I (1st Shift 5x8)

Position Summary

This position plays a critical role in ensuring inventory accuracy, providing excellent customer service, and maintaining a safe work environment. Ensures timely order processing, and clear communication across internal and external customers. This role solves problems, interprets data from systems such as WMS, TMS and ERP, and is committed to continuous improvement.

Responsibilities

• Interact with vendors and customers to track loads, provide delivery details, and solve problems
• Maintain inventory accuracy through cycle counting
• Interpret report data to answer backorders, manage inventory, and support quality initiatives
• Update and share trends on metrics for team meetings
• Follow all safety protocols and promote a culture of safety and respect
• Ability to train others as needed
• Perform other tasks as required to keep the operation functioning
• Develop troubleshooting skills for hardware & software issues
• May handle products, must follow safety and material handling processes
• Support purchasing as needed
• Use of Radio Frequency (RF) scanning to ensure inventory accuracy
• Use of computer and WMS, TMS, and ERP software
• May use Powered Industrial Truck (PIT) such as walkie rider, sit-down forklift, order picker, and stand-up reach truck

Direction Of Others

• Assign work for the warehouse using Blue Yonder Warehouse Management System (WMS) and ability to train others as needed

Qualifications

• 1+ years of experience using WMS, TMS, or ERP preferred
• Understanding of warehouse processes preferred
• Ability to professionally interact with vendors and customers via phone, email, and chat
• Ability to read, understand, and follow safety instructions and warehouse documents
• Support continuous improvement efforts
• Demonstrates strong English proficiency, including the ability to read, comprehend, and communicate effectively
• Detail oriented for managing inventory and assigning work for the warehouse
• Basic math skills (addition/subtraction)
• High school graduate or GED required

Pay

$19.90 - $28.80

Benefits

• 401(k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing (2026 target: $3,600 per eligible employee, prorated as appropriate, paid in quarterly installments tied to quarterly operating profit performance)
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities