Process Control Training Specialist

This customer-facing role develops and delivers classroom, virtual, and hands-on training focused on the installation, configuration, commissioning, operation, troubleshooting, calibration, and maintenance of industrial instrumentation. The position is based in Greenwood, IN.

Responsibilities

• Deliver instructor-led technical training at company facilities, customer sites, and virtual platforms.
• Conduct hands-on training covering installation, configuration, commissioning, diagnostics, troubleshooting, calibration, and maintenance of instrumentation.
• Train customers on modern device configuration software, Ethernet-based industrial communications, and industry best practices.
• Evaluate customer knowledge and tailor training programs to meet specific application and operational requirements.
• Promote safe work practices and proper instrumentation lifecycle management.
• Develop, maintain, and continuously improve technical training materials, presentations, student guides, laboratory exercises, and competency assessments.
• Update course content to reflect new products, software revisions, communication technologies, and industry standards.
• Collaborate with manufacturing partners to incorporate current product information and technical resources.
• Support Sales and Service teams by providing technical expertise and customer training solutions.
• Assist Marketing with promoting scheduled training classes.
• Measure training effectiveness through written and practical evaluations and recommend follow-up training as needed.
• Identify opportunities to expand customer training offerings based on industry trends and customer needs.
• Travel to company locations, customer facilities, and manufacturer training centers as needed (up to 50% overnight travel may be required).

Requirements

• Associate degree in Engineering Technology, Instrumentation, Electronics, Industrial Automation, or a related technical field, or an equivalent combination of education and experience.
• 7+ years of experience in process instrumentation, industrial automation, field service, technical support, or applications engineering.
• Experience commissioning, configuring, and troubleshooting industrial instrumentation.
• Previous customer training, mentoring, or instructional experience preferred.
• Technical expertise in flow, level, pressure, temperature, and analytical instrumentation.
• Instrument commissioning, startup, and diagnostics.
• Ethernet-based industrial communications and device configuration software.
• Strong presentation, facilitation, and public speaking skills.
• Organization, planning, and project management.
• Continuous learning and commitment to emerging technologies.
• Ability to stand for extended periods while conducting training.
• Ability to lift and transport training equipment up to 40 pounds.
• Ability to travel by automobile and commercial airline as required.
• Ability to work safely in industrial environments while using appropriate personal protective equipment (PPE).

Benefits

• Competitive pay and comprehensive benefits.
• Opportunities for professional growth in automation and electrical design.
• A safe and supportive work environment with opportunities for skill development.