Process Assistant

About the role

The Process Assistant is assigned to the Area Manager and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements

• Support and work in the department as required
• Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide vacation coverage for Area Managers
• Provide policy follow-up and attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, train associates and verify SOP compliance
• Ensure successful area performance through tracking, reporting and feedback of associate performance
• Participate in Operational Excellence initiatives in some capacity
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Education beyond High School, and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem solving skills and analytical skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
• Experience with an FC kaizen or Shingi event
• An awareness and willingness to use OE tools and techniques
• Experience working in Problem Solve a plus
• Leadership ability

Pay

Starting pay is $26.50 – $28.50 USD hourly, including the base pay rate plus the highest available shift differential based on shift selection.

Benefits

• Starting Day 1: EAP, Mental Health Support, Medical Advice Line
• 401(k) matching