Process Assistant

Key Job Elements

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Bachelor's degree, or experience in employee and performance management
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Experience in problem solving and delivering results
• Bachelor's degree in communications or equivalent, or Bachelor's degree or equivalent and 4+ years of Amazon (blue badge/FTE) experience
• Experience with Kaizen and Continuous Improvement Process
• Knowledge of project and product quality tools like Six Sigma or Lean operations
• 1+ years of Problem Solve process path experience
• Experience leading and influencing your team or organization

Pay

USA, TN, Mt. Juliet - 23.00 - 23.00 USD hourly