Process Assistant

About the role

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Responsibilities

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Qualifications

• Basic Qualifications: 1+ years of Microsoft Office products and applications experience, High school or equivalent, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, be able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, and overtime as required
• Preferred Qualifications: Bachelor's degree, or experience in employee and performance management, Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels, Experience in problem solving and delivering results, Bachelor's degree in communications or equivalent, or Bachelor's degree or equivalent and 4+ years of Amazon (blue badge/FTE) experience, Experience with Kaizen and Continuous Improvement Process, Knowledge of project and product quality tools like Six Sigma or Lean operations, 1+ years of Problem Solve process path experience, Experience leading and influencing your team or organization