Procedure Scheduler - UMHP - Endoscopy * Days - 36hrs/wk.

Skills

• Keyboarding skills
• Customer service skills
• Interpersonal skills
• Medical terminology knowledge
• Training or experience in medical coding
• Managed care insurance plans

Qualifications

• High School education or equivalent
• Associate Degree in Science or related field, Bachelor’s Degree preferred
• One year of experience in a medical office and/or prior experience coordinating referrals

Responsibilities

• Schedules and coordinates procedures done internally or externally
• Captures necessary pre-procedural testing, clearance, and/or medication holds
• Validates insurance coverage and processes insurance authorizations
• Oversees and analyzes daily surgery/procedure schedules one to two weeks in advance to identify and communicate conflicts and/or gaps with office leadership
• Communicates with admitting, pre-admit testing, and surgery or procedure leadership, as necessary
• Maintains confidentiality of all patient and staff information
• Performs duties in an independent manner using critical thinking skills and minimum supervision
• Demonstrates principles of continuing improvement in achieving department and organizational goals and objectives and participates in process improvement activities to enhance scheduling and authorization processes and workflows
• Communicates effectively with physician offices, other departments
• Maintains a current knowledge base of use standards of care in professional practice; pursues self-directed learning and continuing education opportunities
• Participates on committees, task forces, and work groups as determined by management