Procedure Care Tech I (2 Days Per Week)

Under general direction, provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings.

Responsibilities

• Performs job in accordance with Company Mission, vision, and goals.
• Assists in bringing patients to pre-op, recovery, and transporting for discharge.
• Assists patients with medical forms, as necessary.
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
• Accurately completes applicable paperwork; ensures patient medical records are complete.
• Prepares all forms and requisitions as instructed by the provider.
• Creates and maintains a positive atmosphere of customer service, teamwork, mutual respect, professionalism, and accountability.
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit and patient ID.
• Answers telephones in a professional manner and delivers messages promptly.
• Returns patient calls in a timely manner.
• Maintains and improves current skills and knowledge by attending relevant meetings, classes, trainings, and keeping certifications current.
• Adheres to Infection Control, Safety, and OSHA standards as specified by State and Company standards.
• Maintains knowledge of, and complies with, State, Company, and any other applicable policies and procedures.
• Assists nursing staff with obtaining and recording vital signs, pregnancy tests, and glucometer checks.
• Verifies patient history information and takes detailed history when indicated; informs nursing staff and physician of results.
• Makes frequent rounds on patients in pre-op and recovery to provide for any other needs of the patient prior to discharge.
• Performs daily, weekly, and monthly safety and equipment checks.
• Reviews upcoming cases daily and notifies nurse of any potential issues.
• Reviews schedule daily and assists with office procedures to help maintain patient flow and accuracy of scheduled procedures.
• Assists with inventory and orders supplies for all procedures in the ASC, as directed.
• Sets up the sterile field on the Mayo stand with instruments, supplies, medications, and equipment needed for procedures.
• Positions the patient for procedures, establishes the sterile field, and drapes the patient for procedures.
• Assists providers by passing instruments and supplies to them and holding retractors (as needed) during procedures.
• Adheres to all federal, state, and nursing regulations and protocols, including patient safety procedures such as verification of patient identification prior to procedures.
• Initiates/participates in a time-out immediately prior to the start of any procedure to ensure correct patient, procedure, site, and side, and that there are no additional concerns.
• Identifies every patient with two identifiers: full name and date of birth; documents this information in the Procedure Safety Checklist, including the time of the time-out.
• Sterilizes and breaks down procedure room after each patient; ensures procedure room is cleaned prior to the beginning of a procedure.
• Keeps rooms clean and stocked with supplies.
• Maintains stock of medicines and supplies as necessary; advises Office Manager when replacements are needed.
• Sterilizes and cleans instruments used in examinations and/or procedures; maintains a clean and hygienic environment.
• Monitors personal and provider staff task buckets in the EMR.
• Operates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave and RFA machine.
• Assists the physician with use of the C-Arm.
• Accurately maintains daily/monthly record keeping of radiation logs.
• Accurately completes and maintains all applicable records and logs (e.g., radiation, spore testing, equipment, medical records).
• Properly maintains examination/procedure rooms, recovery areas, nurse’s stations, and all other clinical areas.
• Starts IV as needed after competency skills check-off.
• Instructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only).
• Relays provider orders to the patient (clinical office only).
• Prepares, cleans, and maintains all clinical equipment (clinical office only).
• Draws up injections to be administered (clinical office only).
• Verifies that radiological and laboratory records are received and in the patient chart; takes necessary steps to obtain records if missing (clinical office only).
• Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only).
• Obtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only).
• Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only).
• Processes specimens and prepares them for shipping (clinical office only).
• Maintains lab area with ample supplies and in a clean and safe condition (clinical office only).
• Follows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only).
• Properly maintains examination rooms and all other clinical areas (clinical office only).
• Checks work e-mail on a regular basis throughout the workday.
• Participates in and completes all required trainings and in-services.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Current Basic Life Support (BLS) certification.
• Excellent written and oral communication skills, including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, co-workers, and the public.
• Ability to work individually as well as within a team.
• Ability to follow both verbal and written instructions.
• Ability to work a flexible schedule.
• Ability to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Ability to multi-task and prioritize.
• Strong attention to detail.
• Strong organization skills.
• Ability to problem solve and use reasoning.
• Ability to meet predefined quality standards.
• Professional attitude and appearance at all times.
• Working knowledge of the healthcare field, medical specialty, and medical terminology.
• If working in an ASC, proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
• Completion of two-step PPD (NE staff) or annual PPD (SE staff).
• Completion of all regulatory competencies in accordance with working in the ASC.
• Within the first ninety (90) days of employment as a Medical Assistant with C-Arm, must complete C-arm competencies.
• Reliable transportation; travel for this position may be required up to 80%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

Preferred Qualifications

• Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification, Medical Assistant certification, or EMS Licensure.
• One (1) year of prior experience working in a medical practice.
• One (1) year of prior experience working with an Electronic Medical Record (EMR).
• Three (3) months of prior experience assisting in the use of a C-Arm machine.
• Surgical Tech certification.
• C-Arm Tech certification.
• One (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room setting.

Benefits

• PTO: Up to 44 hours in first year (pro-rated based on start date).
• Retirement: 401(k) with employer match.

Pay

$23.00/hr - $25.00/hr

Schedule

• 7 unpaid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day.