PROBATION/PAROLE MANAGER - 07142026-79069

About the role

This is the supervisory class in the Probation/Parole Officer sub-series. An employee in this class supervises a moderate-sized probation/parole staff. This class reports to and differs from Probation/Parole Deputy District Director in that an incumbent of the latter manages the staff and activities of a probation/parole district.

Responsibilities

• Audits staff's casework for quality and adherence to standards required by policy and procedures.
• Directs staff to request arrest warrants for non-compliance by the offenders as required by policy and procedures.
• Analyzes reports for needed action related to the offenders under their supervision.
• Addresses public, offender, and staff complaints and grievances quickly and professionally as required by policy and procedures.
• Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals.
• Interacts in a positive manner with fellow employees and offenders to foster and maintain a respectful and harmonious working environment.
• Exchanges information with law enforcement officers, district attorneys, other state agencies, representatives of outside organizations, and community agencies related to offenders.
• Enforces departmental policy and procedure guidelines.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or law enforcement.
• Necessary Special Qualifications: Applicants for this class must: Be willing to and able to qualify with, carry, and use assigned weapons; Be at least eighteen (18) years of age on the date of application; Be a citizen of the United States; Have a good moral character, as determined by investigation; Complete a criminal history disclosure form in a manner approved by the appointing authority; Agree to release all records involving their criminal history to the appointing authority; Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces; Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Submit to and pass a pre-employment screening test for use of illegal drugs; Possess a valid motor vehicle operator's license at the time of appointment; Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training.

Skills

• Complex Problem Solving
• Critical Thinking
• Information Ordering
• Listening
• Monitoring
• Problem Sensitivity
• Speech Clarity
• Coordination
• Active Learning