Pro Specialist

About the role

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Work in a fast pace environment with accuracy.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Able to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through F&D.

Skills

• Communicate effectively.
• Handle multiple tasks efficiently.
• Work well under pressure.

Benefits

• Bonus opportunities & career advancement opportunities at every level.
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program.
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).

Pay

Pay Range $17.97 - $21.30

Schedule

Full-Time and Part-Time Positions Available.