PRO Shop Retail Associate

GENERAL SUMMARY

Under the direction of the Retail Manager, the Retail Associate position is responsible for providing exceptional guest service for all current and prospective Members of The Bay Club Company and selling products to meet their current and future needs.

Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”. Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise: Our Mantra Respect The Past Accept Responsibility Pay it Forward Our Actions We Live By. It’s who we are when we step into our full power. Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace. Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it! Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team. One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish. Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter. Pete’s Promise Service Forward Ruthlessly Consistent Do the Right Thing Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Primary Job Functions

• Provide exceptional guest service, greet Members and guests; understand and anticipate their needs.
• Assist with inventory control; including timely receipt of product and physical inventory audits.
• Aid in daily/weekly merchandising of window displays, nesting tables and mannequins to represent new inventory.
• Develop and maintain good relationships with the Corporate Retail team, Club Managers and Associates.
• Accountable for store opening and closing duties including cash management and sales reporting.
• Maintain a clean, functional and safe work environment.
• Represent the Club in a professional manner through image, dress, communication, and immediate follow through and response.
• Enforce the policies and procedures of The Bay Club Company.
• Support The Bay Club Company marketing events as needed.

Qualifications

• Minimum of two (2) years of experience in the hospitality industry or retail related position.
• Associates Degree or equivalent accredited degree or professional certification is preferred.
• Flexible schedule and the ability to work mornings, evenings, weekends and some holidays.

Working Conditions/ Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Sitting and standing is as needed.
• Ability to lift and/or move up to 40 pounds while following Club issued safety standards.

Job Description Revision

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position. An Equal Opportunity Employer The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

Other Compensation And Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off
• Health Insurance
• Offered to Full-Time associates. Full-Time status eligibility starting at 25 average hours of work per week.