Pro Services Manager

Purpose

This position is responsible for providing leadership of the Pro business within a designated sales territory by driving sales growth and profitability using appropriate marketing and sales methodologies and building account relationships.

Major Responsibilities

Prospect continuously for new clients through a variety of techniques, including telephone solicitation, in-store sales and occasional outside sales.
Maintain current list of all prospects in electronic database as specified by company.
Develop pricing and business development strategies in collaboration with and under the direction of company and/or location management.
Work with company sales, operations and marketing department to focus sales efforts on developed and internet leads and in developing campaigns to maximize sales efforts.
Participate in trade associations, trade shows and assists in other promotional efforts.
Analyze local market to identify market opportunities, prospective companies and associated buyers.
Follow-up on referrals and self-generated leads to identify buyer influences and any timing issues, monitor prospects’ contract calendars, prepare reports on status of leads and other reports as required.
Plan prospect visits with appropriate operations personnel, such as the Regional Pro Service Manager or Chief Executive Merchant.
Make sales presentations to prospective customers.
Solicit orders and process approved services to achieve sales goals.
Meet regularly with new clients to assess level of satisfaction with services and to develop a list of strong referrals.
Develop and submit proposals and responses to RFQs and RFPs issued by prospective clients after obtaining pricing and specifications approval from management as appropriate.
Enhance and maintain business development skills through participating in a variety of training programs as assigned.

Minimum Eligibility Requirements

Three years of outside sales experience (Retail industry preferred)
Demonstrated skills in the areas of sales and business development
Excellent planning, organizational and time management skills
Ability to analyze sales data, develop recommendations and solutions
Excellent communication skills (oral and written) and be able to deliver “executive-level” presentations
Ability to be an effective team member and handle project assignments responsibly
Must possess excellent customer service skills and be results oriented
Ability to multi-task, meet deadlines, and work in a fast-paced environment
Frequent travel required including air and car travel

Working Conditions

Frequent travel required including air and car travel
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.
The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
The employee is often required to use their hands and fingers, to handle or feel.
The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life Balance, Including Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.