PRN Certified Medical Assistant Staffing Support

Maintains

• Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and preparing patient rooms are clean and compliant for next visit.
• Assures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.

Supports

• Manages in basket messages in the electronic medical record (EMR).
• Documents in EMR accurately and appropriately.
• Verifies patient information by interviewing patients; reviewing and/or recording medical history in electronic medical record; reconciling medications; reviewing systems; confirming purpose of visit or treatment.
• Capable of taking accurate vital signs; i.e., temperature, blood pressure, respirations, pulse, weight and height.
• Promotes the daily workflow to include collecting patient information/assessment data.
• Reports assessment findings to provider.
• Acts as a liaison between physician and patient, providing patient access to care, including for appointments, referrals and essential information.
• Demonstrates excellent customer service to include providing timely patient response and follow up.
• Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules.

Education and Certifications

• High School Diploma or GED
• Program Graduate, Medical Assistant
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)

Skills and Abilities

• Ensure excellence in customer service and patient satisfaction
• Excellent written and verbal skills
• Meticulous attention to detail
• Professional demeanor and strong work ethic
• Watching gauges, dials, or other indicators to make sure a machine is working properly
• Team player with excellent communication skills
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as part of a team
• Self-starter and ability to collaborate in a team environment
• Ability to work in a fast-paced environment
• Ability to exercise sound judgment in making critical decisions
• Good interpersonal and observational skills
• Knowledge of principles and processes for providing customer and personal services
• Knowledge of and ability to use and apply medical terminology in performing his/her duties
• Familiarity with electronic medical record (EMR)/electronic health record (EHR)
• Knowledge and understanding of medical terminology and HIPAA regulations and guidelines
• Ability to adapt to change in the workplace

Qualifications

• 1 year Clinical experience
• 1 year Outpatient medical office experience

Licenses and Certifications

• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC)
• First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC)

Benefits

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.