Private Wealth Management Associate
About the role
Wealth Management Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and teams on a daily basis. As senior members of the service team, individuals in this role build trusted relationships through regular client interactions, leading with a client-first mindset. The successful candidate will have strong interpersonal skills and a focus on delivering an exceptional client experience while supporting FAs, PWAs, and teams in areas such as digital marketing, portfolio holdings, proposal tools, and financial planning.
Responsibilities
- Client Service:
- Provide coverage for an FA/PWA/team, including cultivating relationships with internal and external business partners and colleagues.
- Support the FA/PWA/team in enhancing new and existing client relationships by delivering an exceptional client experience.
- Assist the FA/PWA/team in delivering against their client service model, including preparing for meetings and tracking follow-ups.
- Ensure all client service functions are performed in a timely manner, assigning work to team members as needed.
- Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities, such as executing money movement transactions, answering general account-related questions, educating or enrolling clients in digital tools (e.g., MS Online), and entering orders in a clerical capacity.
- Remain current on all policies, procedures, and new platforms, sharing reminders and best practices with other service team members.
- Business Development Support:
- Assist the FA/PWA/team in organizing and executing their business plan, partnering with market stakeholders such as Practice Strategy Consultants and Branch Management.
- Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and email connectivity.
- Prepare and review client reports or financial plans from firm-approved systems for existing or prospective clients.
- Conduct research using firm-approved systems as requested.
- Participate in existing client and/or prospective client meetings, representing the service lens.
- Participate in firm initiatives, special projects, and other duties directed by local management.
Education, Experience, Knowledge and Skills
Education and/or Experience
- 5+ years of work experience in a field relevant to the position.
- Four-year college degree or professional certification preferred.
- Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required.
- Additional product licenses may be required.
Knowledge/Skills
- Strong leadership skills.
- Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
- Technically proficient and quick learner of new and updated platforms.
- Detail-oriented with superior organizational skills and ability to prioritize.
- Exceptional knowledge of basic personal computer, MS Office (particularly MS Excel), and internet applications.
- Exceptional writing, interpersonal, and client service skills.
- Strong time management skills.
- Team player with the ability to collaborate with others.
- Ability to work in a fast-paced, evolving environment; adaptable and able to multitask.
- Goal-oriented, self-motivated, and results-driven.
Pay
Expected base pay rates for the role will be between $75,000 and $125,000 per year at the commencement of employment. Base pay will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, other short- and long-term incentive packages, and other Morgan Stanley-sponsored benefit programs.