Private Wealth Client Associate- Greater Philadelphia Market
Bank of America · Wayne, PA · 1 wk ago
SalesFull-time
Responsibilities
- Supports enterprise strategic objectives
- Operational excellence goals
- Client advocacy within the FA's business
- Customizes solutions based on specific client needs
- Serves as the most frequent point of contact within Merrill to address all service needs of clients
- Provides excellent Client Service to the bank's clients
- Edits client materials and follows up on all client and Financial Advisor (FA) requests
- Affirms practices to align with the bank's policies and procedures
- Identifies, deepens, and maintains client relationships
- Supports day-to-day team activities and needs
- Covers roles in times of absence or seasonal need increases
Requirements
- Enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Client-centric mindset, always acting in the best interest of the client
- Ability to learn and adapt to new information and technology platforms
Desired Qualifications
- Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
- Possesses industry knowledge and an understanding of investment products
- Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Detail oriented
- Sound judgment and discretion when handling sensitive information
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills
Skills
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications
Qualifications
- High School Diploma / GED / Secondary School or equivalent
Shift
- 1st shift (United States of America)
Hours Per Week
- 37.5