Private Student Loan Collectors

About the role

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. The work environment is primarily indoors with a moderate noise level, requires little to no travel, and you must be able to perform the essential functions with or without reasonable accommodation.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Qualifications

• High School diploma or equivalent
• Access to high-speed internet required
• 2+ years' experience with Tuition or Private Student Loan Collections
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to remain in a stationary position 95% of the time
• Ability to exchange accurate information effectively over the phone
• For Remote Positions: Minimum internet speed requirements – Broadband internet connection (No DSL, or Dial Up); Hard wired connection required (no Wi-Fi, Wi-Fi hotspots); Speed Test Results: 25 mbps download, 20 mbps upload

Benefits

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package: medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

Pay

Compensation: $20-$26/hour based on experience