Private Securities, Platform Broker

At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation—from space travel to artificial intelligence, and more.

With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge's goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity, and individual and institutional investors can participate in private unicorn growth.

About the role

The Platform Broker will be part of a growing team responsible for oversight of self-service customers and partners using the Forge platform. In addition to oversight of platform clients, the platform broker team leads interactions with our full-service broker team to help match liquidity and maximize transaction volume. This team will cover a wide variety of customers using our online platform, including private company shareholders, high net worth individuals, and institutional investors.

In this role, you will work collaboratively to ensure customers have support when they need it and are educated to leverage our tools to transact themselves. You will be part of a close team supporting each other and working closely with product groups to constantly provide feedback to improve the platform. You should expect to grow your knowledge of all aspects of private securities trading to optimize every part of the client experience.

This role requires a hybrid work schedule, with 2-3 days per week in our San Francisco, CA office to foster collaboration and teamwork.

Responsibilities

• Customer relations management
• Help customers complete trades and navigate the platform
• Support customer inquiries
• Take an active role in advising clients on how to structure and execute transactions
• Review client diligence and ensure compliance standards are met
• Collaborate with various internal groups, such as Product and Marketing, to ensure continuous improvement of the platform
• Participate in the development of business prospects from current customers, referrals, and networking

Requirements

• At least 2 years of prior experience in financial services, venture capital, or investment banking (sales & trading, wealth management)
• Series 7, 63/66, SIE
• Ability to build relationships with customers and internal team members and stakeholders
• Strong ability to work in an online trading and fast-paced environment while ensuring adequate customer support
• Understanding of the private securities marketplace and transactions; understanding of institutional equity research and sales
• Motivation and ability to constantly improve our platform; must be able to help scale our capabilities and operational processes
• Excellent organizational skills and follow-through, both internally and externally; high attention to detail across many active tasks
• Ability to communicate clearly with internal stakeholders and external clients across the Financial Services universe
• Excellent written and verbal communication

Physical requirements

• Operate a computer for 8 hours per day
• Give and receive detailed information through verbal and written communication

Pay

For residents of San Francisco, CA—the annual salary for this role ranges from $100,000 to $150,000, and total compensation (salary + bonus) ranges from $200,000 to $250,000, depending on individual performance. Final offers may vary based on candidate performance, experience, expertise, and other factors.