Private Events Manager

About the role

A Private Events Manager will boost and drive proactive event sales. This role is integral to creating new client relationships, assisting with responsibilities to boost sales efforts, and overseeing and planning private dining bookings. This position is ideal for a highly motivated individual looking to gain experience in the event industry.

Responsibilities

• Identify and cultivate new business opportunities through research, contacts, appointments, and networking
• Conduct market research and stay updated on industry trends to identify new business opportunities and maintain a competitive edge
• Conduct regular site visits with potential clients
• Develop and implement sales strategies to meet revenue targets and drive new private dining business growth with an emphasis on new revenue streams
• Collaborate with marketing and promotional efforts to raise awareness and generate interest in private dining offerings
• Plan, organize, and assist with execution of events including communication with clients, handling contracts, creating Banquet Event Orders, communication with internal departments, and on-site event support
• Work cohesively with restaurant departments to ensure successful completion of events and sales strategies
• Correspond with guests and clients and initiate ongoing written correspondence with regulars and new guests to acknowledge appreciation of business and special events
• Assist Events team with assuring guest service meets or exceeds standards during all events
• Maintain accurate and up-to-date correspondence of private dining bookings, contracts, and client information

Qualifications

• 5–8 years of experience as a Restaurant Manager or similar role
• 2–3 years of customer service experience (hospitality preferred)
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational, and people skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Ability to work long hours and a flexible schedule including nights, weekends, and holidays
• Ability to work on your feet for long periods of time