Private Event Sales Coordinator

Responsibilities

• Warmly acknowledge, greet, and thank all members and guests.
• Manage administrative tasks including drafting, revising, and distributing event agreements and banquet event orders (BEOs), as well as processing deposits and payments.
• Support marketing and sales efforts by maintaining the contact database, responding to leads, scheduling site tours, and assisting with outreach.
• Cooky logistics by communicating with internal departments to ensure course and facility readiness.
• Maintain high customer service standards during events by monitoring food and beverage operations and offering assistance when needed.
• Build strong relationships with event hosts by addressing questions, resolving concerns, attending events, and ensuring guest satisfaction.
• Escalate any grievances to the Director of Event Sales or Event Manager as appropriate.
• Support all American Golf initiatives and programs as directed by management.

Qualifications

• Previous administrative and/or sales experience preferred.
• Strong customer service orientation with a commitment to guest satisfaction.
• Proficiency in Microsoft Word and Excel.
• Basic math skills for calculating figures and percentages.
• Social media literacy, including familiarity with Instagram, TikTok, and Facebook.
• Effective communication skills with clients, colleagues, and management.
• Strong organizational, time management, and prioritization abilities; able to work independently with minimal supervision.
• High school diploma required; associate degree preferred.

Working Conditions

• Schedule varies based on business needs.
• Evening, weekend, and holiday availability required.
• Role may involve extended periods of standing and physical activity including walking, reaching, bending, kneeling, and lifting or pulling items as needed.

Pay

$22 per hour