Private Client Relationship Manager Senior

About the role

The Private Client Relationship Manager (PCRM) Sr. is responsible for developing and managing a portfolio of affluent and high-net-worth client relationships. The PCRM Sr. delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon’s commitment to excellence in client service.

Responsibilities

• Manage and grow a portfolio of high-value clients by deepening existing relationships and acquiring new ones through proactive outreach and personalized financial solutions.
• Serve as a trusted financial advisor by thoroughly understanding each client’s financial situation, goals, and needs.
• Recommend and deliver customized solutions, including credit, deposits, investments, insurance, and wealth planning, utilizing internal specialists.
• Lead client conversations with advanced credit knowledge and structure complex credit and banking solutions.
• Collaborate with cross-functional partners—including credit, trust, mortgage, planning, and insurance—to deliver an integrated client experience.
• Drive growth through deposits, loans, and fee income; meet or exceed sales and client retention goals.
• Maintain a strong presence in the community to generate referrals and build new client relationships.
• Stay informed on economic, legal, and market trends impacting clients, acting as a resource to clients.
• Monitor and manage client portfolios for changes in financial status, product needs, and risk exposure.
• Ensure compliance with regulatory requirements and internal policies, completing required training on time.
• Act as a peer mentor and culture champion, modeling team-based collaboration and First Horizon values.

Qualifications

• Bachelor’s degree
• Minimum of 10 years of experience in the financial services industry, preferably in private banking, wealth management or commercial banking.
• Proven record managing affluent and high-net-worth client relationships
• Advanced credit knowledge and experience structuring complex lending solutions
• Strong understanding of deposit, credit, and investment products
• Demonstrated success in a goal-oriented, performance-driven environment
• Excellent interpersonal, presentation, and relationship management skills
• Proficiency in Microsoft Office and CRM tools
• Must comply with SAFE Act requirements within 30 days of employment

Certificates, Licenses, Registrations

• FINRA Series 6 or 7, 66 (63 and 65 in lieu of 66)
• Applicable insurance licenses (Life, health, and Variable)