Private Client Advisor and Trust Officer

About the Company

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client’s financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.

About the Role

The Private Client Advisor (PCA) and Trust Officer is accountable for the delivery of comprehensive advice and customized wealth management solutions for a portfolio of relationships comprised of fiduciary, investment management, and custody clients. As the relationship manager, the PCA is responsible for the overall client experience. The PCA’s book of business includes high-net-worth clients and their families, as well as multi-generational relationships.

As a trusted advisor, the PCA must develop an in-depth understanding of the client’s wealth-related and personal goals and coordinate the development of a comprehensive plan with the client’s professional advisors and Commerce Trust partners. The PCA will leverage internal expertise to ensure integrated delivery of investment, fiduciary, tax, estate settlement, insurance, planning, credit, and banking services to meet the client’s goals and objectives.

Key components of the position include trust experience, relationship management, client-facing service skills, and wealth management experience.

Responsibilities

• Deliver comprehensive advice and customized wealth management solutions for high-net-worth clients and families.
• Effectively manage a portfolio of relationships comprised of fiduciary, IRA, and investment management clients.
• Maintain a client-centric focus and desire to exceed client expectations.
• Manage high-net-worth clients and their families, including multi-generational relationships.
• Develop comprehensive plans with the client’s professional advisors and Commerce Trust Company (CTC) partners.
• Collaborate proactively with internal partners to identify and service unique client needs while managing the overall client experience.
• Leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate planning, insurance, lending, credit, and banking services.
• Identify opportunities for the sale of investment management products and trust services.
• Take on informal leadership roles as needed, delegate responsibilities under a tiered support model, and maintain accountability for timely completion.
• Perform other duties as assigned.

Requirements

• Strong knowledge of wealth management services, such as wealth transfer planning, taxation, estate planning, and wealth management products and services acquired through work-related experience and continuing education.
• Client-centric mindset with a desire to exceed client expectations.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to articulate conceptual ideas and strategies to assigned clients and follow through with successful implementation to strengthen and expand relationships.
• Ability to delegate responsibilities under a tiered support model and maintain accountability for timely completion.
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
• Ability to remain adaptable and resilient in all situations with an optimistic outlook, aligned with our culture and Core Values.
• Advanced proficiency with Microsoft Word, Excel, Teams, and Outlook.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• 5+ years of experience in providing high-level client service in a similar role, with preference for trust, wealth management, and financial planning.
• Primary focus on trust, wealth management, or financial planning preferred.
• Certified Financial Planner (CFP) and/or Certified Trust Fiduciary Advisor (CTFA) designation preferred (or commitment to work toward earning after hire), or Certified Public Accountant (CPA), Juris Doctorate (JD), or other certification in lieu of the CTFA or CFP.

Pay

Annual salary range: $93,000.00 - $163,000.00, based on relevant experience, skills, and competencies. This position is eligible for additional compensation through performance-based incentive plan(s) tied to meeting performance goals.

Benefits

• Employer-sponsored health, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Paid vacation and paid personal time.
• Career development and education assistance.
• Voluntary supplemental benefits.

Location

8000 Forsyth Blvd, Clayton, Missouri 63105

Schedule

Full time