Private Client Account Manager, Personal Lines

About the role

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing team that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group currently has an outstanding opportunity for an experienced insurance professional to join our Personal Lines division as a Private Client Account Manager. Location: Renton, WA or Portland, OR preferred; in-office with hybrid opportunities. Open to fully remote for highly-qualified candidates residing outside TPG office commuting range (Pacific, Arizona, or Mountain time zones preferred). Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. Travel: Minimal, if any.

Responsibilities

A Private Client Account Manager puts their clients’ best interests first. You are a trusted partner who provides exceptional service through clear communication, thoughtful problem-solving, and proactive client education. We don't just sell insurance - we protect the assets that matter most to our clients. In this role, you'll support and grow client relationships by identifying coverage opportunities, helping clients navigate complex personal insurance decisions, and collaborating closely with Private Client Advisors and internal partners. You'll serve as a key resource for affluent individuals and families, ensuring their insurance programs evolve alongside their changing needs and risk exposures. This role is ideal for someone who enjoys building long-term relationships, takes pride in delivering a high level of service, and brings confidence, expertise, and good judgment to client conversations. You'll be most successful if you enjoy collaborating with others while also taking ownership of your work and recommendations.

• Serve as the primary point of contact for a portfolio of personal lines and high-net-worth clients
• Provide excellent client service, including policy changes, billing questions, coverage inquiries, and problem-solving
• Perform annual renewal and account reviews, identifying coverage gaps and enhancement opportunities
• Educate clients on policy features, endorsements, and risk mitigation strategies
• Manage policy changes, coverage questions, and day-to-day client service needs
• Partner with carriers, brokers, and MGAs to place new and hard-to-place risks
• Support Advisor with proposals, prospect opportunities, and client presentations as needed

Requirements

• At least 10 years of Property & Casualty insurance experience; 5