Private Bank Deposit Product Manager Sr - Treasury Management
Flagstar Bank · San Francisco, CA · 3 wk ago
Marketing$110k–$174k/yrFull-time
Job Responsibilities
- Ideate and develop compelling products for Flagstar’s retail and wholesale clients.
- Oversee product metrics, launches and product performance and ensure success against product goals and expectations.
- Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
- Keep abreast of industry – along with both traditional and non-traditional competition.
- Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
- Work closely with MIS/Data science team and translate business requirements as required.
- Strategy
- Work closely with business leaders to understand business objectives.
- Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
- Aggressively learn industry dynamics.
- Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails.
- Develop, maintain and own product roadmap that balances Strategic objectives.
- Capital investments.
- Differentiation in the marketplace.
- Customer experience.
- Compliance & risk.
- Sales & distribution needs.
- Leadership, organizational alignment & talent management
- Develop trusted partnerships within the enterprise;
- Coach team to develop impactful partnerships.
- Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
- Solve problems with creativity;
- Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
- Play a lead role in marketing products.
- Ensure proper training and education on product positioning and functionality.
- Ensure products resonate with customers through research and that product maintenance is continuous.
- Actively promote and support the product portfolio throughout the organization.
- Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact.
Job Requirements
- Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field.
- Minimum experience required: 8+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.
- 5+ years of experience developing and driving product strategy or sales.
- Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results.
- Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps.
- Experience with digital product development, including ability to work cross-functionally to drive delivery.
Job Competencies
- Excellent interpersonal, verbal and written communication skills.
- Detailed wholesale receivables/payables solutions expertise.
- Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment.
- Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.
- Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.
- Demonstrated continued growth of knowledge on understanding of treasury management products and services.
- Expertise related to business cash flows, accounting processes and financial optimization.
- Expertise in value propositions related to treasury management applications within a corporate treasury environment.
- Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
- Demonstrated continued growth of knowledge on understanding of treasury management products and services.
- Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
- Developed sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.
- Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Physical Demands
- The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.