Jobs · Marketing · California

Private Bank Deposit Product Manager Sr - Treasury Management

Flagstar Bank · San Francisco, CA · 3 wk ago
Marketing$110k–$174k/yrFull-time

Job Responsibilities

  • Ideate and develop compelling products for Flagstar’s retail and wholesale clients.
  • Oversee product metrics, launches and product performance and ensure success against product goals and expectations.
  • Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
  • Keep abreast of industry – along with both traditional and non-traditional competition.
  • Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
  • Work closely with MIS/Data science team and translate business requirements as required.
  • Strategy
    • Work closely with business leaders to understand business objectives.
    • Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
    • Aggressively learn industry dynamics.
    • Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails.
    • Develop, maintain and own product roadmap that balances Strategic objectives.
    • Capital investments.
    • Differentiation in the marketplace.
    • Customer experience.
    • Compliance & risk.
    • Sales & distribution needs.
  • Leadership, organizational alignment & talent management
    • Develop trusted partnerships within the enterprise;
    • Coach team to develop impactful partnerships.
    • Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
    • Solve problems with creativity;
    • Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
    • Play a lead role in marketing products.
    • Ensure proper training and education on product positioning and functionality.
    • Ensure products resonate with customers through research and that product maintenance is continuous.
    • Actively promote and support the product portfolio throughout the organization.
    • Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact.

Job Requirements

  • Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field.
  • Minimum experience required: 8+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.
  • 5+ years of experience developing and driving product strategy or sales.
  • Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results.
  • Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps.
  • Experience with digital product development, including ability to work cross-functionally to drive delivery.

Job Competencies

  • Excellent interpersonal, verbal and written communication skills.
  • Detailed wholesale receivables/payables solutions expertise.
  • Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment.
  • Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.
  • Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.
  • Demonstrated continued growth of knowledge on understanding of treasury management products and services.
  • Expertise related to business cash flows, accounting processes and financial optimization.
  • Expertise in value propositions related to treasury management applications within a corporate treasury environment.
  • Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
  • Demonstrated continued growth of knowledge on understanding of treasury management products and services.
  • Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
  • Developed sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.
  • Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical Demands

  • The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

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