Private Aviation Specialist

Responsibilities

• Aid customers via phone and email to foster loyalty and boost revenue.
• Support customers in booking reservations, adjusting travel details, and ensuring proficiency in handling all opportunities for exceptional customer service.
• Resolve billing and rental issues, handle overrides, and manage specialist bookings with a focus on first-call resolution.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• One year of customer service experience, required.
• Working knowledge of MS Office 365, Excel, Word, Access.
• Preferred: Experience with luxury brand sales or customer service.
• Excellent verbal, written, and interpersonal communication skills.
• Proven strong sales and closing skills with the ability to be friendly and engaging.
• Ability to multi-task in a fast-paced environment using multiple systems and applications.
• Must be detail-oriented.
• Must be a quick learner with the ability to adapt to new technology and processes.
• Must be able to work any shift including days, nights, weekends, and holidays.
• Must be able to work independently and in a team environment.

Qualifications

High School Diploma or GED.

One year of customer service experience, required.

Working knowledge of MS Office 365, Excel, Word, Access.

Preferred: Experience with luxury brand sales or customer service.

Excellent verbal, written, and interpersonal communication skills.

Proven strong sales and closing skills with the ability to be friendly and engaging.

Ability to multi-task in a fast-paced environment using multiple systems and applications.

Must be detail-oriented.

Must be a quick learner with the ability to adapt to new technology and processes.

Must be able to work any shift including days, nights, weekends, and holidays.

Must be able to work independently and in a team environment.

Pay

$22/hr

Schedule

This position will be located at 1313 Capital Blvd., Raleigh, NC 27603.