Privacy Team Support

Key Responsibilities

• DSR Intake & Data Entry: Verbally receive consumer requests and manually input data accurately into internal workflow management system.
• Email Management & Categorization: Monitor multiple privacy mailboxes, identify the specific type of consumer request, and route correspondence to the correct sub-mailboxes.
• Compliance & Deadline Monitoring: Ensure all consumer requests are addressed within statutory legal timeframes, tracking deadlines both within and outside the workflow management system.
• Reporting & Volumetrics: Assist in gathering and analyzing request volume data on a monthly, quarterly, and annual basis across all request categories.
• Privacy Assessments: Support the creation and coordination of Privacy Threshold Analysis (PTA) and Privacy Impact Assessments (PIA).
• Administrative Support: Execute specialized privacy team tasks as assigned by the Privacy and Compliance Officer or Privacy Team Coordinators.

Job Qualifications

• Required Skills: Exceptional interpersonal skills with the ability to communicate clearly and professionally with consumers via email and phone. High attention to detail with the ability to navigate complex internal and external privacy applications to manage the end-to-end request lifecycle. Ability to translate complex regulatory or technical processes into simple, "actionable" steps for consumers which may include direct communication with a consumer. Strong organizational skills required to track intake, processing, and final resolutions across multiple platforms.

Annual Pay Range

64,300 - 64,300 USD

Application Window

This opportunity is expected to remain posted through the date identified below, subject to business needs. 2026-07-01

Benefits

• Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
• Multiple medical plan options with mental health and wellness support offerings.
• Up to 16 weeks of fully paid parental leave and a baby stipend.
• 401(k) with company match and vesting after one year.
• Tuition assistance up to $5,250.
• Recognition Rewards, Referral bonuses, exclusive discounts and more!

Equal Opportunity Employer

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law.

Drug-Free Workplace

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Privacy Policy

Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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