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Jobs · Management · California

Privacy Operations Senior Specialist (Functional Lead), Trust & Safety

TikTok USDS Joint Venture · San Jose, CA · 6 days ago
On-siteManagement$88k–$198k/yrFull-time

About the role

The Privacy Operations Lead Specialist is a high-impact technical leadership role for a master problem-solver. Serving as the definitive subject matter expert and final escalation point for complex compliance decisions, they bridge the gap between strategy and execution to ensure our response to regulations is accurate and timely.

Responsibilities

  • Monitor real-time "Inflow vs. Outflow" targets; adjust staffing schedules and shift bandwidth dynamically to prevent backlog.
  • Manage team schedules and rosters to ensure daily operational coverage, identifying and flagging bandwidth gaps before they impact compliance with legal deadlines.
  • Serve as final escalation point for complex Data Subject Requests and nuanced privacy requests.
  • Partner with Legal and Product to design checklists for seamless feature onboarding.
  • Implement global laws through efficient, big-picture operational frameworks that scale.
  • Audit SOPs to automate steps and improve the data subject experience.
  • Provide real-time coaching and mentorship to elevate frontline expertise.
  • Define the path forward for "gray area" challenges in fast-paced environments.
  • Identify systemic, legal, or reputational risks beyond daily silos.
  • Engage directly with Legal and Product teams to resolve "unsolvable" technical or tooling blockers that impede case processing.
  • Ensure operational feasibility during high-level Legal and Product policy-making.
  • Collaborate with the Quality Assurance team to identify training gaps, design new modules, and conduct deep-dive technical training for specialists.

Qualifications

  • Minim 5 years experience in Privacy Operations, Legal Ops, or a highly regulated Compliance field.
  • Deep understanding of global privacy frameworks (GDPR, CCPA, etc.) and experience managing Data Subject Requests at scale.
  • Experience creating operational checklists, SOPs, and working with Product/Engineering teams to define requirements.
  • Exceptional ability to translate complex legal or technical jargon into actionable operational steps.

Preferred Qualifications

  • Experience working at a consumer based app tech company.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution.

Job Information

  • 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $88000 - $198445 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  • Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

  • The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

  • For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

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