Privacy & AI Compliance Program Manager, Ops Trust

About the role

This role sits at the intersection of privacy, AI compliance, and program management—ensuring that Amazon systems and applications comply with internal standards and external regulatory requirements. The Ops Trust Team manages privacy and Algorithmic Systems compliance for Amazon Operations, and we are seeking an experienced Program Manager to join the team focused on AI Compliance and Privacy program execution within Worldwide Operations.

Responsibilities

• Own a privacy review program and/or AI system compliance workflow for all of Operations.
• Manage several projects simultaneously with a sense of urgency.
• Partner with Ops business lines, privacy & AI compliance specialists, legal stakeholders, and other Amazon compliance teams to assess and mitigate privacy and AI compliance risk.
• Comfortable dealing with ambiguity and using data to drive results.
• Identify, gather, track, and report key program metrics to Ops leadership.
• Identify process improvements and opportunities to scale and automate.
• Work collaboratively with internal stakeholders.
• Communicate program status, risks, and blockers to leaders.
• Must be a good human that enjoys being part of a fun team.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end-to-end delivery and communicating results to senior leadership
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Pay

• USA, TN, Nashville — $66,800.00 – $116,800.00 USD annually
• USA, VA, Arlington — $74,200.00 – $129,800.00 USD annually
• USA, WA, Bellevue — $82,700.00 – $129,800.00 USD annually

Benefits

• Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave