Prior Authorizations Specialist -Cardiology
Location: 425 Post Road, Fairfield (10230)
About the role
Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Responsibilities
- Obtaining authorizations on all testing appointments.
- Obtaining Insurance Referrals.
- Checking schedules weekly to ensure no new appointments have been added.
- Contacting outside referring offices for authorization information on testing appointments.
- Obtaining authorizations on inside referrals (e.g., CTA, CT, MRI, any outside scans).
- Registering patients if needed.
- Collaborating and communicating with Cardiology teams to ensure continuity of medical care, including obtaining, clarifying, and validating referral requests.
- Assisting with the creation of standard work for insurance authorizations.
- Responding to all requests (email, website, phone, other) and inquiries to best coordinate a patient’s appointment and needs.
- Contacting patients, families, medical providers and/or facilities to foster smooth transitions of care into the Practice.
- Reviewing referring and transfer documents for accuracy and adherence to regulatory compliance and assuring transitional care processes are implemented.
Qualifications
- Minimum of 1 year as a medical receptionist or previous care coordination experience.
- Direct customer service in the medical field.
Benefits
We provide a competitive benefits program designed to ensure work/life balance.
Schedule
Monday‑Friday