Print Project Manager
About the role
Phase 3 Marketing and Communications is an integrated marketing services company providing solutions from ideation to execution. Our mission is to simplify life for marketers by delivering the most-needed marketing services in-house, under one roof. A certified Minority Business Enterprise (MBE) and Corporate Plus® member, Phase 3 has offices in Atlanta, Dallas, Nashville, and the New York City metropolitan area. Since its founding in 2001, Phase 3 has been recognized as a top company by Inc. 5000, Printing Impressions, Atlanta Business Chronicle, and Nashville Business Journal. The Print Project Manager is responsible for managing assigned client projects through the production process accurately and on deadline. This position is client-facing and works closely with both the sales and production teams. A successful print project manager enjoys working in a fast-paced environment, deadline-oriented and demonstrates strong organizational and problem-solving skills.
Responsibilities
- Maintaining and monitoring production orders, schedules, and deliverables.
- Liaison between client, sales, and production to ensure all required project details are communicated and documented to ensure success.
- Identify, resolve, and communicate order, product and delivery issues in a timely and accurate manner.
- Escalate issues in a timely and professional manner to keep projects on track.
- Monitor project health and submit timely project status reports as required.
- Build and maintain strong client relationships to deliver impeccable customer service.
- Ensure client quality and delivery expectations are met.
- Provide sales and client support as needed for the Vice President of Strategic & National Accounts in Dallas.
Requirements
- 1 year of project management experience
- Excellent communication and organizational skills required
- Proficient in the use of Microsoft Word, Excel, PowerPoint, and Outlook
- Print experience desired, but open to other project management backgrounds
- Basic working knowledge of the Adobe Creative Suite desired
- Bachelor’s degree in business, marketing, or related field preferred
- Experience with project management software desired
Benefits
- Medical + Dental + Vision
- Company Paid Life Insurance and AD&D
- Health Savings Account
- Employee Assistance Program
- 401k and Roth IRA
- Generous PTO schedule
- $500 Employee Referral Bonus