Print Production Specialist

About the role

We are seeking a detail-oriented Print Production Specialist to support day-to-day digital printing and production operations. This position is responsible for preparing and producing high-quality printed materials, operating printing and finishing equipment, managing digital files, and providing excellent customer service.

Responsibilities

• Operate digital printing equipment to produce high-quality print materials.
• Prepare, review, and manage digital files prior to production.
• Perform finishing duties using equipment such as cutters, folders, binders, and other print-finishing machinery.
• Monitor print quality and identify issues related to color, alignment, formatting, and overall finished product.
• Complete quality control checks to ensure work meets production requirements.
• Organize and prioritize print jobs to support deadlines and customer needs.
• Provide professional, customer-focused service when assisting with print requests, specifications, and order questions.
• Maintain accurate production information through data entry and file management.
• Utilize Microsoft Word, Excel, and Outlook for daily administrative and production-related tasks.
• Maintain an organized, clean, and safe print production environment.
• Assist with handling, moving, and organizing print materials and supplies.

Qualifications

• High School Diploma or equivalent required.
• Post-secondary education or related technical training preferred.
• At least 1 year of customer service experience.
• Previous print shop or print production experience required.
• Experience working with digital printing equipment.
• Experience with a Fiery workstation preferred.
• Ability to operate print finishing equipment.
• Strong attention to detail and commitment to quality control.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong computer, file management, and data entry skills.
• Ability to prioritize multiple print requests and meet production deadlines.