Print Production Operator

About the role

ARC Document Solutions is seeking an experienced Print Production Staff member to join our Print Production Department. In this hands-on role, you will receive and process wide-format print work using small and large-format black and white printers, with a focus on large-format digital printing. The position involves pre-press, printing, cutting, finishing, and installation tasks.

Responsibilities

• Coordinate and process orders for material or merchandise received by mail, email, fax, telephone, or in-person from customers.
• Prioritize work assignments based on customer needs, workload, and machine capabilities.
• Process PDF and graphics files received via email, delivery, walk-in, or other methods.
• Troubleshoot problems during job submission or the printing process.
• Inspect finished work for sharpness, density of line, position, count, and sizes.
• Perform minor maintenance functions such as cleaning, replenishing consumables, replacing filters, and waste containers.
• Provide excellent customer service to maintain current accounts and enhance the company’s image.
• Process, comprehend, and follow detailed written and verbal instructions.
• Gather, organize, and wrap completed work for delivery to customers or the next department.
• Report mechanical failures to the Production Manager or Branch Manager.
• Load and unload print materials while maintaining a safe and clean environment.

Requirements

• Minimum of 2 years of experience in large-format production.
• Knowledgeable in the movement of materials through the printing process.
• Ability to use and read a standard tape measure.
• Able to lift a minimum of 50 lbs. consistently.
• Ability to work in a fast-paced, high-pressure environment.
• Self-motivated with the ability to work independently and resourcefully with minimal oversight.
• Basic knowledge of computers.

Qualifications

• Previous print experience with both small-format and large-format printers.
• Experience with binding, laminating, and other finishing duties.

Schedule

• Monday to Friday, 8:00 AM – 5:00 PM.
• Willingness to work reasonable overtime when needed to meet customer demands and shop goals.