Print Production Associate

About the role

The Print Production Associate supports the day-to-day print production operations. This position is responsible for print production, running our large printers and some finishing/bindery activities. May include producing, finishing, inspecting, and distributing printed materials while ensuring jobs are completed accurately, efficiently, and on schedule.

Responsibilities

• Operate high-volume production printers, copiers, scanners, and finishing equipment
• Perform document finishing, including collating, cutting, folding, laminating, hole punching, and envelope inserting
• Receive, review, schedule, and track incoming print jobs
• Perform quality inspections before, during, and after production runs
• Scan documents and complete basic file/document conversions
• Package, label, ship, and distribute finished materials
• Maintain print supplies and inventory
• Collect meter reads and maintain production/reporting logs
• Perform basic equipment maintenance and troubleshoot printer/device issues
• Support file storage, backups, and job retrieval
• Work collaboratively with the production team to meet customer requirements

Qualifications

• Some experience in a print production environment
• Minimum 1 year of customer service experience
• Comfortable using computers and Microsoft Office, including Word and Excel
• Strong attention to detail, teamwork, and willingness to learn
• High school diploma or equivalent plus post-high-school technology training or relevant experience
• Previous production equipment experience is a plus
• Able to stand for extended periods and lift up to 40 lbs

Skills

• Strong attention to detail and quality control
• Ability to multitask and prioritize multiple print jobs
• Basic math skills, including percentages, multiplication, and division
• Experience with scanning, file conversion, and document management
• Knowledge of network-connected printers and devices
• Basic printer troubleshooting and configuration
• Familiarity with production tracking, reporting, and data entry
• Ability to manage supplies and inventory
• Strong communication and customer service skills
• Professional, dependable, and able to work effectively in a team environment
• Comfortable standing for extended periods and operating production/finishing equipment
• High school diploma or equivalent required
• Post-high-school technology training or relevant experience required
• Production machine experience preferred, but the team is willing to train someone with solid print-production experience

Pay

The pay range for this position is $20.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability