Print Production Assistant

Lettermans is a full-service visual communication print company offering signage and graphics printing, ADA braille manufacturing, technical document printing, and presentation document printing for architectural, interior design, and construction professionals.

Our Mission: We help our clients see their vision in print through a commitment to quality standards, advanced technology, and a knowledgeable, well-trained staff that prints with passion.

About the role

Lettermans is seeking a dependable, customer-focused Print Production Assistant to join our Lake Charles team. This is a full-time position for someone who is comfortable working with customers, computers, and production equipment in a fast-paced print and graphics environment. The ideal candidate is organized, detail-oriented, comfortable learning new equipment and software, and willing to assist wherever needed to keep customer orders moving through production.

Responsibilities

• Assist customers with print, signage, and graphics orders
• Gather project information and prepare print production work orders
• Answer incoming phone calls and assist with customer inquiries
• Operate large-format printing equipment for wide-format documents, signage, and graphics
• Prepare digital files for production
• Monitor jobs for quality, accuracy, and completion
• Assist with finishing, packaging, and preparing completed orders
• Communicate with customers and team members regarding job requirements and deadlines
• Maintain an organized and professional production area

Requirements

• Strong computer skills
• Proficiency with email and Microsoft Office applications, including Word, Excel, and PowerPoint
• Strong communication and customer service skills
• Ability to follow instructions and manage multiple projects
• Strong attention to detail and commitment to quality
• Dependable and able to work effectively as part of a team

Qualifications

• Previous printing, production, signage, or graphics experience is a plus, but not required
• Experience with Adobe Creative Cloud, including Illustrator, Photoshop, or Acrobat is a plus, but not required

Benefits

• Health insurance (50% of employee premium paid by Lettermans)
• Voluntary optional benefits
• Paid Time Off (PTO)
• Paid holidays

Schedule

Monday through Friday, 8:00 AM – 5:00 PM.