Principal Workfront Consultant (Remote)
The Role
The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements. You will combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction and loyalty.
What You Will Do
Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives.
Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes.
Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems.
Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices.
Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement.
Take client business objectives and turn them into comprehensive Value Realization programs (e.g., success metrics, measurement frameworks, and timeline milestones).
Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives.
Proactively identify and communicate value realization opportunities and risks to the client.
Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value.
Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with the overall business strategy.
Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines.
Head off potential client satisfaction issues before they materialize and have strong client advocacy skills.
Document and report necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards.
Support the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools.
Requirements
Bachelor’s degree or relevant experience
8+ years of consulting experience in management consulting or systems integration consulting in client-facing roles
5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation
Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
Experience conducting client workshops and stakeholder sessions to define success criteria and value metrics
Basic understanding of business case development and value measurement frameworks
Adobe Workfront certification (Professional or Expert level)
Deep knowledge of Adobe Workfront architecture, features, and functionalities
Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)
Proficiency in database management and basic scripting languages
Experience with system integrations and data mapping processes
Client relationship management and stakeholder engagement experience
Success plan development and execution
Understanding of consulting delivery methodologies and client engagement processes
Strong analytical skills with the ability to translate data into actionable insights
Qualifications
Bachelor’s degree or relevant experience
8+ years of consulting experience in management consulting or systems integration consulting in client-facing roles
5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation
Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
Experience conducting client workshops and stakeholder sessions to define success criteria and value metrics
Basic understanding of business case development and value measurement frameworks
Adobe Workfront certification (Professional or Expert level)
Deep knowledge of Adobe Workfront architecture, features, and functionalities
Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)
Proficiency in database management and basic scripting languages
Experience with system integrations and data mapping processes
Client relationship management and stakeholder engagement experience
Success plan development and execution
Understanding of consulting delivery methodologies and client engagement processes
Strong analytical skills with the ability to translate data into actionable insights
Skills
Strategic mindset
Technical expertise in project management solutions
Exceptional relationship management skills
Expert guidance on Workfront architecture, scalability, performance optimization, and security best practices
Staying current with latest Adobe Workfront releases, features, and industry best practices
Ability to take client business objectives and turn them into comprehensive Value Realization programs
Proactive identification and communication of value realization opportunities and risks
Ownership and monitoring of client success metrics and key performance indicators
Implementing success frameworks and measurement capabilities that align with the overall business strategy
Understanding of client's business objectives and managing expectations around value delivery timelines
Head off potential client satisfaction issues before they materialize
Strong client advocacy skills
Documentation and reporting skills
Supporting the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools
Benefits
Primary Location City/State: Homebased - Conway, Arkansas
Additional Locations (if applicable): Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.