Principal, Workforce Innovation

Location: Remote - US based candidates only, no visa sponsorship available

About the role

For our client, we are seeking a Principal, Workforce Innovation to join the team of a leader in the Healthcare space. This role will shape how work is designed across the enterprise, with a focus on balancing human effort and technology-enabled solutions. The Principal will partner closely with employees, senior leaders, and technology teams to define future-state roles, accountability models, and the roadmap for organizational change. This position is also responsible for building an analytical foundation that strengthens design credibility and measuring the operational impact of redesign efforts.

Responsibilities

• Lead the design and evolution of roles and teams across the enterprise
• Determine the optimal mix of human and technology involvement in processes
• Create a future state for organizational roles and define accountability models
• Engage with employees to ensure feasible design implementations
• Establish an analytical framework for credibility in designs
• Identify future skills needs and inform talent strategy accordingly
• Manage a detailed master roadmap for future work changes
• Measure and report on productivity and impact of redesigns
• Translate designs into actionable requirements for technology development

Qualifications

• 8-10+ years in workforce planning, organizational design, or process transformation in complex environments
• Proven hands-on experience building AI agents or workflow automation
• Strong applied AI and automation capability, including testing and evaluating outputs
• Demonstrated program or project management skills managing multi-workstream roadmaps
• Experience redesigning roles or functions with quantifiable results
• Quantitatively skilled in task-level modeling and business analytics
• Ability to influence senior leaders and communicate complex trade-offs clearly
• Bachelor's degree in a relevant field or equivalent practical experience

Benefits

• Health insurance
• Life insurance
• Retirement benefits
• Company equity program participation
• Paid time off including vacation and sick leave

Pay

Compensation: $125,000 – $165,000 annually