Principal Water Director

About the role

Terracon is seeking a Water/Wastewater Program Manager to lead growth, geotechnical project execution, and client experience for the Water/Wastewater market within the Transportation & Infrastructure sector across the Northeast Texas Region, including treatment plants, lift stations, conveyance and collection systems, reservoirs and dams, water storage tanks, intake structures, pipeline corridors, pump stations, and related horizontal infrastructure. The role combines growth leadership with hands‑on program management and works with regional leadership, office leaders, service line leaders, project managers, client development professionals, and marketing teams to identify opportunities, strengthen client relationships, win and deliver priority pursuits, and elevate the client experience on every project.

Responsibilities

• Grow Terracon Water/Wastewater presence in Northeast Texas while leading geotechnical project execution and client experience across the program, blending business development, capture leadership, project management oversight, and program‑level client account stewardship.
• Identify market opportunities, support priority clients, shape pursuit strategy, and expand relationships with municipalities, utility districts, authorities, and engineering teaming partners.
• Align regional capabilities with client needs and help local offices connect technical strengths to regional and divisional growth priorities.
• Support a One Terracon approach by facilitating collaboration across service lines, geographies, and client accounts.
• Develop and execute the Northeast Texas Water/Wastewater growth strategy in coordination with regional, divisional, and sector leadership.
• Identify, evaluate, and prioritize opportunities across municipal, utility district, authority, private‑sector, and teaming‑partner channels.
• Build relationships with cities, water/wastewater utilities, river authorities, water supply corporations, special districts, engineering firms, contractors, and design‑build partners.
• Lead or support client meetings, relationship planning, conference engagement, and follow‑up actions.
• Shape pursuit strategy for priority opportunities, including go/no‑go decisions, teaming, capture plans, win themes, positioning, and proposal strategy.
• Serve as Program Manager for strategic Water/Wastewater geotechnical pursuits and projects, overseeing scope development, fee strategy, staffing, and delivery oversight.
• Coordinate with geotechnical project managers, technical leaders, and other service lines to assemble the right team.
• Provide program‑level quality oversight on geotechnical investigations, foundation recommendations, settlement and seepage analyses, dewatering, pipeline corridor evaluations, and related deliverables; engage as APR where appropriate.
• Support project managers through pursuit‑to‑delivery handoff, kickoff alignment, scope changes, and risk management.
• Lead program‑level client account stewardship for priority Water/Wastewater clients, establishing consistent communication rhythms, project status reporting, lessons‑learned reviews, and after‑action client debriefs.
• Resolve client escalations quickly, transparently, and with a no‑surprises approach.
• Use client feedback, win/loss debriefs, and account reviews to refine pursuit strategy and delivery practices, championing repeat‑and‑refer client behavior.
• Coordinate with regional leadership, office leaders, service line leaders, and project managers to align Terracon capabilities with market opportunities and connect Northeast Texas activity with other Texas regions.
• Bring national Transportation & Infrastructure and Water/Wastewater best practices into the region where practical, and help identify where Terracon can expand or strengthen GEO, MAT, ENV, and FAC support.
• Monitor funding programs, agency priorities, procurement activity, and shifts in client needs to anticipate future opportunities, tracking sources such as TWDB programs, EPA WIFIA, regional water plans, master plans, capital improvement programs, and bond programs.
• Track competitor activity including staffing changes, service expansion, teaming patterns, client focus, and market positioning.
• Promote Terracon visibility through industry organizations such as WEAT, UCTA, AWWA Texas Section, TWCA, TWUA, ASCE, TSPE, ACEC Texas, APWA, DBIA, and TXWARN.

Requirements

• Bachelor’s degree in civil engineering, geotechnical engineering, environmental engineering, geology, construction management, or a related field.
• Minimum of 10 years of experience in Water/Wastewater, infrastructure, geotechnical engineering consulting, construction, client development, project management, or program management.
• Demonstrated understanding of Water/W