Principal UX Designer, North American Stores Design

What You'll Do

• Analyze customer problems and design delightful solutions that meet measurable business goals.
• Be a strong design advocate across the entire North American Stores Design team and a bar raiser for quality of work.
• Work across design verticals to standardize and educate others on design systems and visual languages.
• Work closely with product teams to develop use cases and high-level requirements.
• Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.
• Develop and maintain detailed user-interface specifications.
• Present design work to the user experience team, product team, and project stakeholders for review and feedback.
• Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.
• Experience designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision

What We're Looking For

• An experienced design leader with over 10 years’ of design experience who can execute at speed.
• A strong e-commerce background, ideally from big-box retail digital divisions or modern consumer-facing platforms with high standards for visual design and UI.
• Experience in high-velocity environments and know how to deliver quality work quickly.
• Ability to navigate ambiguity and work across organizational boundaries.
• Comfortable leading design in executive-level meetings and influencing senior stakeholders.
• Expertise spanning User Interface Design, Information Architecture, and Interaction Design.
• Proficiency with tools like Figma, Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision.

Key job responsibilities

• Analyze customer problems and design delightful solutions that meet measurable business goals.
• Work closely with product teams to develop use cases and high-level requirements.
• Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.
• Develop and maintain detailed user-interface specifications.
• Present design work to the user experience team, product team, and project stakeholders for review and feedback.
• Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.
• Experience designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision

About the team

We’re an eclectic creative team of design, research, writing and design technology professionals that share our experiences and help each other succeed. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day. We hire people who are unafraid of bringing their authentic selves to work. Our inspiration and collaboration depend on the diversity of our teams and the inclusion of all voices in our process. We love a complex problem and moving fast in a growing and changing environment. We appreciate action and learning from mistakes. Championing our customers, placing their particular goals in the forefront, informing the collective design, and lifting customer empathy across the larger organization is our sweetspot. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day and we are proud to be a part of it.

Basic Qualifications

• 10+ years of design experience
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution

Preferred Qualifications

• Experience providing and effectively communicating strategic and tactical recommendations based on data