Principal UX Designer, AWS Search, Security, Observability, & Governance

About the role

The OpenSearch design team shapes the experience of one of AWS's fastest-growing products, spanning search, observability, vector databases, and next-generation agentic surfaces. We cover a portfolio that includes OpenSearch Service, Serverless, AI agents (Olly, Relevance Agent, Agent Skills), and MCP Apps. Our work spans the AWS Console, standalone web UIs, IDE integrations, and CLI, wherever builders work.

Responsibilities

• Define the long-term UX vision and roadmap for OpenSearch products (Search, Observability, Serverless, AI/ML) in partnership with the GM and senior engineering leadership.
• Architect and govern agentic design patterns across the OpenSearch portfolio — progressive autonomy models, approval gates, confidence signals, reasoning displays, and human-in-the-loop workflows for AI-driven operations.
• Lead the design of agent-guided onboarding experiences that collapse setup from weeks to minutes, directly enabling customer acquisition from Splunk, Elasticsearch, and Solr migrations.
• Own the multi-surface experience strategy: ship design across IDE, MCP, CLI, and web so that OpenSearch meets builders at the point of application creation without context-switching.
• Drive "design-as-code" practices: build production-quality prototypes and commit directly to production codebases (React, TypeScript, OUI) to collapse design-engineering feedback loops.
• Scale team impact through the OUI design system and DesignBrain tooling — ensuring patterns solved once (streaming, reasoning display, approval gates) are immediately available across all projects.
• Establish UX quality benchmarks and lead critique sessions, elevating craft standards globally across the team.
• Mentor and develop a team of senior designers, providing technical guidance and career development.
• Represent Design in executive reviews with data-driven recommendations and clear strategic narratives that connect design decisions to business outcomes ($400M+ growth portfolio).
• Run structured research cycles (trust calibration studies, competitive signal capture, customer interviews) that feed directly into the product roadmap as sequenced product plays, not reports.

Requirements

12+ years of professional experience in UX/Product Design, with at least 4 years at Staff/Principal level (or equivalent) at a top-tier technology company.

Demonstrable portfolio of shipped enterprise-scale B2B products, with emphasis on data-intensive interfaces (search, analytics, observability, or developer tools).

Deep expertise in design systems — architecture, governance, component libraries, and cross-team adoption at scale.

Strong technical fluency: ability to read, review, and contribute to production code (HTML/CSS/JS, React/TypeScript preferred).

Experience designing for complex data visualization — dashboards, query interfaces, log analysis, or monitoring systems.

Track record of influencing product strategy at the organizational level, not just feature-level execution.

Experience leading or mentoring a team of senior designers.

Qualifications

• Direct experience in search platforms, observability/APM, or cloud infrastructure products.
• Hands-on experience with AI/ML product design, particularly agentic patterns (autonomous agents, human-in-the-loop workflows, progressive autonomy).
• Experience building from 0→1 and establishing product-market fit for new product lines.
• Experience designing multi-surface experiences (console, IDE extensions, CLI, MCP/API-driven interfaces).
• Proficiency with AI-assisted design and development tools (Cursor, Claude Code, Kiro, v0).
• Experience with open-source communities and developer ecosystem design.
• Published thought leadership or recognized contributions to the design community.
• Experience with migration/onboarding experience design at enterprise scale.

Skills

Elite interaction design craft combined with deep technical fluency.

Architect of systemic solutions rather than a feature designer.

Ships agentic and data-intensive experiences that scale across complex B2B enterprise environments.

Benefits

Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Pay

Base salary range: $180,300.00 - $244,000.00 USD annually

Schedule

Full-time