Principal UX Designer/Architect

Office presence: minimum 5 days per week; location: Dallas, Texas; no relocation offered.

Experience Strategy

• Define and communicate a cohesive UX vision, experience architecture, and design direction across HR technology products and employee journeys.
• Translate business objectives, user needs, operational constraints, and technical considerations into clear experience strategies.
• Identify opportunities to simplify fragmented workflows across systems, channels, and user groups.
• Influence product roadmaps by framing customer problems, experience principles, and measurable outcomes.

Design & Prototyping

• Create wireframes and interactive prototypes from concept through high‑fidelity coded solutions using modern tools and frameworks.
• Develop system‑aware experience models that support seamless interaction between design and production implementation.
• Lead design for complex, high‑impact initiatives from discovery through launch and optimization.
• Produce journey maps, service blueprints, information architecture, user flows, wireframes, prototypes, and detailed interaction designs.
• Design experiences for personas including employees, managers, HR professionals, and system administrators.
• Balance usability, business requirements, data considerations, platform capabilities, and implementation effort.
• Ensure solutions work coherently across desktop, mobile, and integrated enterprise platforms.

User Research & Information Architecture

• Partner with UX Research to identify knowledge gaps, develop research plans, interpret user insights, and translate findings into experience strategies, user flows, prototypes, and scalable design solutions.
• Organize product structure and information flow; determine appropriate layouts, media, and technologies based on requirements.
• Facilitate discovery sessions, concept reviews, usability studies, and design workshops.
• Use qualitative and quantitative evidence to assess design decisions and improve released experiences.
• Turn findings into actionable product recommendations and experience priorities.

Collaboration & Strategy

• Partner with cross‑functional teams—including UI designers, engineers, developers, product managers, HR, and other leaders—to deliver cohesive design solutions and align experience with technical implementation.
• Facilitate alignment across teams with differing goals, processes, and technical constraints.
• Present design rationale and recommendations clearly to senior stakeholders.
• Anticipate dependencies and connect decisions across multiple products and employee journeys.
• Mentor designers without direct people‑management responsibility.

Usability, Accessibility, and Documentation

• Ensure designs meet usability and accessibility standards.
• Create and maintain accurate design documentation; validate visual quality, interaction behavior, system response, and user flows under real‑world conditions.
• Promote consistent use of design systems, interaction standards, and reusable patterns.
• Identify gaps in shared components and partner with design‑system teams to address them.

Continuous Improvement & Trend Awareness

• Stay current on design trends, front‑end technologies, and AI advancements.
• Apply best practices and emerging tools to improve design processes, outcomes, and future experience delivery.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 7+ years of related experience.
• Proven track record designing enterprise‑scale digital experiences, SaaS platforms, or complex workflow‑driven products.
• Demonstrated ability to lead the end‑to‑end design process from discovery through delivery with measurable business and user impact.
• Experience navigating ambiguity and driving alignment across cross‑functional teams, products, and stakeholder groups.
• Deep expertise in human‑centered design, interaction design, information architecture, prototyping, and usability research.
• Ability to transform complex policies, data, and processes into intuitive and efficient user experiences.
• Strong ability to influence product direction, strategic priorities, and executive decisions through customer insights and compelling narratives.
• Proficiency with modern design, prototyping, and collaboration tools.
• Exceptional communication, presentation, storytelling, and facilitation skills.
• Success serving as an individual contributor while coaching and elevating the work of other designers.
• Experience designing solutions within HR technology, employee experience, workforce management, or related enterprise domains.
• Familiarity with key employee lifecycle experiences (hiring, onboarding, learning, performance, career development, compensation, employee support).
• Knowledge of enterprise platforms such as Workday, ServiceNow, SAP SuccessFactors, Oracle HCM, or similar systems.
• Experience contributing to design systems and scaling experiences across large product portfolios.

Pay

Salary range: $158,200.00 – $237,400.00 USD annually. Individual starting salary may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (at least 23 days vacation per year plus 9 company‑designated holidays)
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond statutory requirements (unprotected)
• Adoption reimbursement
• Short‑term and long‑term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50 % on eligible AT&T mobility plans, accessories, internet (including fiber where available), and phone services

Schedule

• Weekly hours: 40
• Time type: Regular
• Location: Dallas, Texas (on‑site, minimum 5 days per week)