Principal Transformation Partner

Responsibilities

• Lead end-to-end discovery engagements within assigned business functions using design thinking, lean/value stream mapping, and customer experience methodologies;
• Identify and size efficiency opportunities spanning process-only and technology-enabled solutions.
• Develop clear value theses and governance-ready proposals using structured critical thinking frameworks;
• Define problems, options, tradeoffs, risks, and expected outcomes aligned to enterprise standards and decision frameworks.
• Influence senior leaders without formal authority, operating effectively with ambiguity and incomplete information;
• Partner with program/project managers to support rollout, change management, and stakeholder engagement.
• Establish measurement approaches to track realized benefits against baselines and business KPIs;
• Remain engaged post-launch to ensure adoption, sustained performance, and long-term impact.
• Deliver executive communications and lead stakeholder management across large audiences and C-suite forums;
• Serve as trusted strategic advisor to senior leadership.
• Leverage AI tools (GenAI, Agentic AI) and enabling software (Excel, PowerPoint, Figma/Visio, Jira) to accelerate discovery, analysis, and recommendation communication.
• Apply domain expertise across Sales, Marketing, Product and other functional areas to drive cross-functional transformation with measurable productivity and revenue impact.

Requirements

• Bachelor's degree in a relevant field.
• Minimum of 15 years of relevant professional experience in management consulting or similar industry roles (transformation offices, strategy, business operations, operational excellence).
• Strong preference for enterprise software, SaaS, fintech, or similar corporate environments.
• Proven experience leading complex, cross-functional initiatives from problem framing through execution, with demonstrated comfort operating in ambiguity and translating complex analysis into clear, executive-ready recommendations.
• Extensive experience influencing senior stakeholders and driving alignment without formal authority;
• Proven ability to support adoption and change execution through stakeholder engagement and communication planning.
• Sound business judgment with an enterprise-wide mindset for identifying risks, dependencies, and escalation needs.
• Exceptional executive communication and presentation skills;
• Able to present confidently to large audiences and senior leadership.
• Proficiency in enabling tools (Excel, PowerPoint, Figma/Visio, Jira) and experience leveraging AI tools (GenAI, Agentic AI) to accelerate analysis and transformation.
• Clear transformation experience spanning people, process, and technology.

Preferred Skills

• Advanced degree (MBA) or professional certifications (Lean Six Sigma, PMP/PgMP, change management, design thinking, CX, AI-related credentials).
• Prior experience building, scaling, or leading a transformation office, strategy function, or operational excellence practice.
• Track record of scaling transformation initiatives across multiple business units or geographies.
• Executive coaching, leadership development, or organizational design background.
• Domain expertise in one or more of the following: Sales, Sales Operations, Marketing, Product, Engineering.
• Thought leadership, external speaking, or published work on transformation or organizational change topics.