Principal TPM, AWS Plus

About the role

We're seeking a Principal Technical Program Manager, as an individual contributor on the AWSI PLUS team. You will own the lifecycle of complex, cross-organizational technical programs across AWS's most critical internal customer. You will manage multiple concurrent workstreams spanning capacity planning, region migrations, infrastructure scaling, and AI/ML adoption, stitching together a coherent narrative for executive leadership while proactively identifying and mitigating risk. This is not a role for someone who waits for problems to surface. You will operate at the intersection of deep technical understanding, methodical program execution, and executive influence, driving clarity where ambiguity exists, building mechanisms that scale, and establishing trust with VPs and SVPs across AWS and SDO.

Key job responsibilities

• Own end-to-end delivery of significantly complex, cross-functional technical initiatives spanning multiple VP organizations (AWS Infrastructure, Compute, AI/ML Services, SDO eCF)
• Drive simultaneous workstreams (capacity migrations, region flexibility, demand forecasting, service scaling) with clear dependencies, milestones, and accountability
• Stitch together disparate workstream narratives into a unified, coherent story for leadership reviews (Top-5, QBRs, S-Team updates)
• Develop mechanisms to surface risk early: capacity gaps, service dependencies, migration blockers, and timeline slips before they escalate
• Own escalation paths and drive resolution at the right level. You are escalated TO, not escalating up
• Build data-driven risk models that inform executive decision-making
• Understand system architectures deeply enough to challenge engineering teams, spot risks in technical proposals, and drive simplification
• Evaluate capacity plans, service scaling signals, and infrastructure trade-offs with confidence
• Influence architecture decisions across service teams to unblock innovation and accelerate delivery
• Advise VPs and SVPs directly. Present at leadership forums with credibility
• Build trusted relationships across AWS and SDO leadership (Infrastructure, Compute, AI/ML, eCF)

About AWS

We try new things and dream big. At Amazon Web Services (AWS), we are inventing the future of cloud computing. AWS is where the cloud first came to life. Now we're inventing for decades ahead. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, testers, and doers.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) drives revenue, adoption, and growth across all customer segments, from small and mid-market accounts to enterprise and public sector organizations. AWS Industries (AWSI) is a specialized organization within SMGS focused on industry-specific solutions and customer engagement. The ATLAS district, which supports Amazon's internal AWS adoption, operates within AWSI.

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Pay

USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

This response is AI-generated, for reference only.