Principal - Test Lead

About the role

We are seeking an experienced Principal Test Lead to drive quality assurance strategy and execution for our Deposits engineering team. This role requires deep banking domain expertise combined with hands-on test automation experience to coordinate integrated testing across multiple teams and vendors, ensuring comprehensive full stack testing coverage.

Responsibilities

• Strategic Planning: Design and coordinate integrated test plans across Agile teams, vendors, Contact Center, Operations, and Enterprise.
• Full Stack Test Strategy: Define comprehensive test strategy covering UI, API, services, database, and integration layers.
• Test Environment: Establish environment requirements for complete stack validation.
• Test Data Management: Define data conditioning frameworks.
• End-to-End Testing Execution: Drive testing execution across all teams and technology layers.
• Test Execution & Coordination: Facilitate full stack testing activities across multiple workstreams:
  • Frontend/UI Layer: User interface, user experience, accessibility
  • API Layer: REST services, GraphQL, microservices
  • Business Logic Layer: Application services, workflows, business rules
  • Data Layer: Database operations, data integrity, persistence
  • Integration Layer: Third-party systems, vendor integrations, internal services
• Performance Testing: Coordinate performance testing initiatives (load, stress, scalability).
• Monitoring: Monitor test script execution and burndown metrics.
• Defect Management: Create and maintain defect tracking dashboards in JIRA; establish reporting standards (CIF, environment, reproduction steps, screenshots, request/response, expected vs. actual, stack layer affected); coordinate remediation across teams; facilitate triage meetings; track aging and escalate blockers; set priorities (Critical/High/Medium/Low, MVP classification).
• Reporting & Metrics: Provide initiative-level test status reporting (Daily/Weekly/Governance); define testing health status criteria (Red/Yellow/Green) across all stack layers; track environment metrics (availability, outages, uptime targets); generate defect and test script burndown charts; report test coverage by stack layer; identify and communicate blockers, issues, risks, and watch items; develop remediation plans and mitigation strategies.
• Facilitation & Governance: Lead routine testing ceremonies (Assignment Meetings, Defect Meetings); ensure structured status reporting from teams and vendors; coordinate with vendor testing teams; validate full stack test coverage across all initiatives.

The Qualifications We’re Looking For

• 7+ years in software testing with 5+ years in banking/financial services.
• Full Stack Testing Expertise: End-to-end testing across all application layers (UI, API, middleware, database, integration points).
• Test Automation Proficiency: Cypress, Maestro, Cucumber, Watchmen, Rest Assured.
• Frontend Testing: Web and mobile interfaces.
• Backend Testing: Services and microservices.
• Integration Testing: Across system boundaries.
• Test Data Management: Data conditioning strategies.
• Enterprise Leadership: Proven track record leading enterprise-level testing initiatives.
• Minimum Qualifications: 7+ years of relevant experience or equivalent combination of education and experience; High school Diploma or GED equivalent.

Benefits

• Time Away: 20 paid time off days plus 11 paid holidays and 8 hours of volunteer time off yearly (prorated based on start date and level).
• Planning for the Future: 401K with matching and company contributions, student loan paydowns, 529 educational savings assistance, tuition reimbursement, employee stock purchase plan, financial learning center, and financial coach access.
• Health & Well-being: Flexible medical, dental, and vision options; life insurance; short- and long-term disability; pre-tax Health Savings Account with employer contributions; Healthcare FSA; critical illness, accident & hospital indemnity insurance; total well-being program.
• Building a Family: Adoption, surrogacy, and fertility assistance; paid parental and caregiver leave; Dependent Day Care FSA; backup child and adult/elder care days; childcare discounts.
• Work-Life Integration: Mentally Fit Employee Assistance Program; subsidized Weight Watchers®; other employee discount programs.
• Other Compensation: Travel allowances, relocation assistance, signing bonus, and/or equity may be available depending on the role.

Pay

Base Pay Range: $90,000.00 – $150,000.00. An individual’s position in the range is determined by role scope, responsibilities, experience, education, certifications, training, and additional qualifications. Internal pay, market competitiveness, and business environment are reviewed prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.