Principal Technology Risk Analyst

About the role

The Principal Analyst will play a critical role in supporting cybersecurity, fraud prevention, and Fidelity's approach to responsible AI use, model governance, and data protection for 401(k) clients and prospects.

Responsibilities

• Support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection
• Provide assurance over Fidelity’s cybersecurity, AI governance, and customer protection controls
• Engage with business partners to support client inquiries
• Collaborate with internal teams to continuously enhance response content, including evolving AI-related controls, policies, and safeguards

Requirements

• Bachelor’s degree, preferably in Computer Science, Cybersecurity, Information Systems, or a related technical field; or equivalent experience
• Strong understanding of security and risk considerations related to artificial intelligence, including data privacy, model governance, and responsible AI practices
• Demonstrated ability to translate technical cybersecurity and AI controls into clear, concise, and client-friendly responses
• Strong ability to manage multiple priorities simultaneously in a fast-paced, highly visible environment
• Excellent written and verbal communication skills, with the ability to build strong, collaborative relationships across technical, business, and client-facing teams
• 6–10 years of experience in cybersecurity, information security, technology risk management, and/or emerging technology risk domains such as AI
• Relevant cybersecurity certifications such as CISSP, CISA, or similar; familiarity with AI governance frameworks is a plus

Qualifications

• Passionate about protecting our customers
• Trusted, collaborative partner who is engaged and transparent
• Security subject matter expert and continuous learner
• Personal accountability for quality and timely delivery of services
• Inclusive and empathetic culture where everyone feels safe to be their authentic selves
• Foster associates' well-being by supporting work-life balance and guilt-free time off

Skills

• Expertise in cybersecurity and AI governance
• Strong communication and collaboration skills
• Ability to manage multiple priorities

Benefits

• Fidelity’s Onsite Working Model
• Compliance with relevant laws and regulations

Pay

• Competitive compensation package

Schedule

• Full-time, flexible schedule based on Fidelity’s Onsite Working Model