Principal Technical Program Manager, Region Flexibility & Efficiency

Description

Amazon is seeking a Principal Technical Program Manager to lead initiatives that enhance Amazon's infrastructure efficiency and region flexibility. The role involves driving petabyte-scale memory optimization, multi-region capacity balancing, and architectural changes to ensure services operate resiliently and efficiently across AWS regions. Key responsibilities include defining multi-year program strategy, building mechanisms for execution, and guiding engineering teams on architecture and design decisions.

Key job responsibilities

• Define and own multi-year program strategy and roadmaps for infrastructure efficiency and region flexibility initiatives spanning multiple AWS regions, hundreds of engineering teams, and thousands of services
• Partner with senior engineering leaders and project sponsors to deliver complex cross-functional programs requiring fundamental architectural changes across Amazon's software stack
• Build mechanisms that scale execution (intake processes, campaign frameworks, escalation paths, and automation triggers) and iterate on them as programs mature
• Drive adoption of agentic AI capabilities to automate fleet optimization at scale, from autonomous code-level performance improvements to AI-driven capacity recommendations that reduce manual engineering effort across hundreds of teams
• Provide clear, concise communication to senior leadership and stakeholders on program status, risks, and strategic trade-offs through executive documents and program reviews
• Guide engineering teams on architecture, design, and prioritization decisions that balance cost efficiency, service resilience, and customer latency
• Build relationships across Amazon and AWS to leverage existing infrastructure capabilities, promote team initiatives, and influence organizational roadmaps without direct authority
• Manage risk assessment, escalations, and trade-offs between competing business needs, technical constraints, and timeline pressures at scale
• Leverage fleet intelligence platforms and AI-powered optimization agents to identify savings opportunities, prioritize campaigns, and measure outcomes with data-driven rigor
• Mentor and raise the bar for technical program managers in the broader organization

About the team

The Region Flexibility and Efficiency (RFE) organization drives the optimization and resilience of Amazon's global infrastructure. It owns programs that shape how Amazon operates across AWS regions, from enabling services to run flexibly across regions to driving petabyte-scale efficiency improvements that directly influence Amazon's infrastructure investment decisions. The portfolio includes infrastructure optimization programs, multi-region capacity strategy, fleet intelligence platforms, and agentic AI capabilities that automate performance improvements across hundreds of engineering teams. It supports Amazon businesses such as Stores, Prime Video, Alexa, and Kindle, and partners closely with AWS teams to improve both internal capabilities and public offerings.

Basic Qualifications

• 10+ years of technical product or program management experience
• 5+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules