Principal Technical Program Manager - Data & Specialty Services

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. Lead complex, multi-functional technology projects and programs that will impact experiences for clients, employees, and stakeholders.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration, and oversee complex program execution by managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Promote reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards
• Assume traditional PM duties such as scheduling, status meetings, reporting, and presentations/briefings
• Comply with service-level reporting and tracking duties across platforms such as JIRA, MS Project, Excel, Clarity, etc.
• Specialize in either design, implementation, and/or support of technology infrastructure (compute, facilities, and/or networking)
• Responsible for fiscal accountability for projects including forecasting, approvals, and managing delivery within budget
• Interface with vendors and service providers involved in the delivery of infrastructure (hardware, managed service, and SmartHands)
• Demonstrate knowledge in electronic trading including knowledge of liquidity centers, colocation facilities, proximity infrastructure builds, and equities & fixed income trading

Requirements

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Qualifications

• University degree – bachelor's or master's
• Experience in financial services
• Experience in data-related fields

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Additional details about total compensation and benefits will be provided during the hiring process.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.