Principal Technical Program Manager, AWS Applied AI Solutions - Core Services

About the role

We have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Responsibilities

• Drive program strategy, roadmap planning, and execution across Mosaic's seven foundational pillars, coordinating delivery timelines and resolving cross-pillar dependencies that span multiple engineering teams
• Establish and operate program mechanisms (reviews, risk management, escalation paths) at VP/Director level to maintain velocity, surface blockers early, and drive decision-making across Applied AI Solutions leadership
• Lead cross-organizational coordination with AWS primitive service teams (IAM, Bedrock, AgentCore, OpenSearch, CloudWatch) to align on integration patterns, influence roadmaps, and close capability gaps
• Define and track platform adoption metrics, convergence targets, and operational health indicators that demonstrate Mosaic's impact on reducing development time and eliminating duplicative work across AAIS
• Own technical program architecture decisions by decomposing ambiguous platform requirements into executable workstreams with clear milestones, acceptance criteria, and dependency chains
• Drive operational excellence for Mosaic services including launch readiness reviews, region expansion planning, and production health standards
• Identify and drive strategic convergence opportunities across AAIS teams building overlapping capabilities, partnering early to influence designs toward reuse without constraining delivery momentum

Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 10+ years of technical program management experience
• Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience leading engineering teams as a mentor or tech lead
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
• 7+ years of working directly with engineering teams on distributed systems, platform infrastructure, or cloud services
• Experience managing programs spanning 5+ engineering teams with complex cross-team dependencies, concurrent workstreams, and VP/Director-level stakeholder management
• Demonstrated ability to decompose ambiguous, large-scale platform initiatives into executable program plans with clear milestones and dependency chains
• Strong written communication skills with experience authoring narratives, program strategies, and technical documents for senior leadership audiences