Principal Solutions Engineer

About the role

BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA. The hybrid role will require travel up to 25% of the time for client engagements. This remote role will require travel up to 40% of the time for client engagements and internal BetterUp purposes.

Responsibilities

• Serve as single-threaded owner for BetterUp's most complex, platform-defining engagements — Fortune 100 deployments, government, multi-region rollouts, and deals where the primary buyer is not HROperate as a trusted advisor to the ELT (CEO, CRO, CPO, CTO) on platform strategy, integration roadmap, and the long-term design of the SE function
• Bring a proprietary external network into BetterUp — CIO, CISO, and CFO-level relationships that exist before a deal starts and persist after it closes, accelerating enterprise pipeline in ways no internal team member can replicate
• Define BetterUp's integration and security narrative at the industry level — shaping how technical buyers across the market perceive the platform, not just individual accounts
• Advisory the ELT on enterprise buyer trends, shifts in IT buying behavior, and how BetterUp's platform and GTM motion should evolve in response
• Own and close the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments
• Build or significantly mature an SE function — not just contributing to one
• Mentor leaders across the SE function and GTM organization; serve as a talent magnet that raises the bar for who wants to work here

Qualifications

• 15+ years in Solutions Engineering, Pre-Sales, or Technical Consulting, including experience building or leading SE functions at high-growth enterprise SaaS companies
• An external reputation in enterprise SE or HR Tech — recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins
• A rolodex of C-suite and VP Engineering relationships across enterprise HR Tech that you can bring to BetterUp and activate on behalf of strategic deals
• Proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and SE function design
• Deep expertise across HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks — advising at the architecture and strategy level
• Track record of owning and closing the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments
• Proven thought leadership: external speaking, published writing, or recognized influence on how enterprise SE practice evolves in your market

Skills

• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with executives and stakeholders
• Experience working in a fast-paced, dynamic environment
• Ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience with HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

Pay

The base salary range for this role is as follows: $198,800 – $248,500 + commission: New York City, San Francisco and Seattle $178,920 – $223,650 + commission: All other locations

Schedule

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.