Jobs · Engineering

Principal Solutions Architect, Professional Services

startupjobs.pt · United States · 1 mo ago
RemoteRemoteEngineeringFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule? Only include sections if posting has real specific content. We have: - About Docker description (intro). Should we include "About the role"? The posting includes "About Docker" then description of role. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include. We have content: "About Docker" paragraph describing company and mission. That could be "About the role"? Actually "About Docker" is about company, not role. But we could treat as "About the role" maybe not. The instruction says use those headings as examples; we can choose appropriate headings based on content. We have sections: Responsibilities (clearly present), Qualifications (present), What To Expect (first 30 days, 90 days, one-year outlook) maybe could be under "Expectations" but not in list. Could be omitted. There's Compensation & Equity: "Compensation & Equity EU: €119K – €170K + equity". That's pay info. So we should include Pay section. Benefits: there is a "Perks & Benefits" section with list. So include Benefits. Schedule: not mentioned explicitly; remote-first, flexibility, but no explicit schedule. Probably not include Schedule. Skills: not separate; qualifications cover. Requirements: maybe same as Qualifications; we could combine. We need to avoid repeating job title as heading. No job title given explicitly but it's Principal Solution Architect. We shouldn't put that as heading. We need to remove boilerplate: cookie/navigation/legal/EEO etc. At end there is EEO statement; remove. Also remove "Posting Information" etc. We need to preserve all substantive information. Thus produce HTML:

About the role

maybe include the introductory paragraphs about Docker and launching Professional Services organization and role description. That seems appropriate. Then

Responsibilities

with
  • items from responsibilities bullet points. Then

    Qualifications

    with
    • items from qualifications (required and bonus). Could separate required and bonus? Might be okay to combine but we could separate into Required and Bonus as subheadings? Not required but could be

      maybe but instruction only mentions h3 for sections. We could keep as one list with required and bonus items; but we need to preserve detail. Could separate with

      for required then

        for required, then

        for bonus then

          . That's fine. Then

          Pay

          with

          containing compensation info. Then

          Benefits

          with
          • items from perks & benefits. We should not include Schedule. We need to ensure we don't include filler like "commensurate with experience". Not present. Now extract content. About the role: The intro paragraphs: "About Docker Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies. This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion. You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments." We need to preserve all substantive info. Remove the line of underscores? Probably treat as separator; we can ignore. Now Responsibilities: list bullet points under "Responsibilities". The text includes several paragraphs each starting with a bold heading? Actually they have headings: "Build and Scale the Professional Services Practice", "Drive Strategic Customer Outcomes", "Enable Cross-Functional Success". Under each there are sentences. We need to turn each duty into
          • . We'll extract each sentence that describes a responsibility. Let's parse: Under Build and Scale the Professional Services Practice: - Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners. - Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency. - Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap. - Identify offerings that drive product expansion, renewals, and long-term customer value. - Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners. Under Drive Strategic Customer Outcomes: - Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains. - Lead technical discovery and architecture engagements that span enterprise integration layers - Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design. - Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform. - Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions. - Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met. Under Enable Cross-Functional Success: - Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines. - Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities. Now Qualifications: Required and Bonus. Required: - 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm. - Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries. - Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments. - Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns. - Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security. - Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance. - Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority. - Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization. - Recognition by enterprise customers as a strategic technical advisor. Bonus: - Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns. - Background enabling system integrators, consultancies, or partner ecosystems. - Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government. - Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications. Now Pay: "Compensation & Equity EU: €119K – €170K + equity". So we put that. Benefits: list from "Perks & Benefits". Items: - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. We should keep each as
          • . Now we need to output only HTML fragment, no markdown fences. We'll structure:

            About the role

            ... (the about docker paragraph(s) combined into maybe two paragraphs? We'll keep as one

            with the content, but we can split into multiple

            for readability. The instruction: use

            for prose. So we can have multiple

            elements. We'll put the intro about Docker and the role description in maybe two

            s: first about Docker, second about launching Professional Services and role. Let's extract: Paragraph1: "About Docker Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default." Paragraph2: "Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies. This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion. You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments." We'll keep them as separate

            . Now Responsibilities:

            Respons

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