Principal Software Engineer — Distributed Systems / Cloud-Native SaaS

About the role

This is a high-impact role where your architectural decisions will influence how we deliver reliable, secure experiences to customers worldwide. You will lead the technical direction for scalable services, establish reliability and performance standards, and define engineering patterns that span multiple teams.

Responsibilities

• Design and build elegant distributed systems that scale seamlessly to meet customer demand
• Drive reliability, performance, security, and operational excellence across production systems
• Operate systems at scale: HA/DR, multi-region, chaos engineering
• Establish reliability and performance standards
• Define engineering patterns that span multiple teams
• Work across backend services, APIs, cloud infrastructure, data pipelines, observability, security, and deployment automation
• Lead pragmatic adoption of modern engineering practices: GitOps, observability, progressive delivery

Requirements

• Principal, Staff, or senior technical leadership experience with hands-on coding
• Strong background in distributed systems, SaaS, and cloud-native architecture in production
• Deep knowledge of at least one major cloud (AWS/Azure/GCP); familiarity with Kubernetes, service mesh, serverless
• Experience with messaging (Kafka, SQS, Pub/Sub), caching, databases (SQL & NoSQL), observability stacks
• Proficiency in modern languages (Rust, Python, Go, TypeScript preferred; no specific requirement)
• Think security-first and have practical experience with IAM, secrets management, and compliance frameworks (SOC2, GDPR, etc.)

Qualifications

• Strong communication skills; proven ability to influence without authority

Skills

• Security-first mindset
• Hands-on coding experience
• Experience with distributed systems, SaaS, and cloud-native architecture
• Knowledge of at least one major cloud (AWS/Azure/GCP)
• Familiarity with Kubernetes, service mesh, serverless
• Experience with messaging (Kafka, SQS, Pub/Sub), caching, databases (SQL & NoSQL)
• Proficiency in modern languages (Rust, Python, Go, TypeScript preferred)
• Practical experience with IAM, secrets management, and compliance frameworks (SOC2, GDPR, etc.)

Benefits

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
• Tuition Reimbursement program
• Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays
• A variety of leave plans, including Parental Leave
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health