Principal Software Engineer

Hi Marley · Boston, MA · Yesterday

Hybrid$114k–$268k/yrFull-time

About the role

Hi Marley is transforming how the P&C industry communicates, focusing on making challenging moments for customers easier and more empathetic. We build AI-powered software to keep everyone in the claims conversation informed and connected.

Responsibilities

Set technical direction across domains
Define patterns and architecture for multiple systems
Make high-stakes trade-off decisions and communicate them clearly to engineers, product, and executives
Move flexibly between embedding deeply with a single team and operating horizontally across teams
Drive multi-team, long-horizon work from architecture through delivery and operational excellence
Owning reliability, scale, and security of mission-critical systems
Ship as a high-leverage producer using modern AI development tools
Help engineer the practices, guardrails, and review discipline of our AI-enabled development lifecycle
Multiply the team by mentoring and coaching engineers, setting the standard for quality and design
Be a trusted advisor serving as a go-to technical voice across engineering and helping teams navigate challenges
Represent Hi Marley as a technical leader internally and externally, and help attract and grow great engineers

Requirements

Typically 10+ years of software development experience; high-performing candidates with less experience are encouraged to apply.

A track record of delivering large, complex systems to production at scale — defining the patterns and architecture for one or more domains, influencing technical direction across teams, and earning trust as an advisor across engineering.

Experience designing distributed architectures, ideally in the AWS ecosystem, with a strong command of principles like separation of concerns, scalability, loose coupling, and designing for failure.

Fluency with modern AI-assisted development and with designing systems where AI and agents are first-class architectural components — not just a tool user, but someone who reasons about agent design, orchestration, configurability, and guardrails, and who rigorously reviews and verifies AI-generated work to keep the quality bar high.

Experience with relational and document-oriented databases, including performance tuning and scaling.

Proficiency in Node.js, TypeScript, and frontend frameworks such as React; fluency with automated testing, CI/CD, and modern code-management practices.

A multiplier effect on those around you — the engineers and systems near you get measurably better because of how you work and mentor.

The ability to influence without authority, build consensus, and communicate complex issues simply to any audience — from engineers to executives.

A passion for clean code and sound design, pragmatic decision-making, and continually improving both the code and the way we work.

Qualifications

Experience designing distributed architectures, ideally in the AWS ecosystem, with a strong command of principles like separation of concerns, scalability, loose coupling, and designing for failure.

Experience with relational and document-oriented databases, including performance tuning and scaling.

Proficiency in Node.js, TypeScript, and frontend frameworks such as React; fluency with automated testing, CI/CD, and modern code-management practices.

A multiplier effect on those around you — the engineers and systems near you get measurably better because of how you work and mentor.

The ability to influence without authority, build consensus, and communicate complex issues simply to any audience — from engineers to executives.

A passion for clean code and sound design, pragmatic decision-making, and continually improving both the code and the way we work.

Skills

Experience with distributed architectures and AWS ecosystem
Strong command of principles like separation of concerns, scalability, loose coupling, and designing for failure
Fluency with modern AI-assisted development and designing systems where AI and agents are first-class architectural components
Experience with relational and document-oriented databases, including performance tuning and scaling
Proficiency in Node.js, TypeScript, and frontend frameworks such as React
Fluency with automated testing, CI/CD, and modern code-management practices
A multiplier effect on those around you — the engineers and systems near you get measurably better because of how you work and mentor
The ability to influence without authority, build consensus, and communicate complex issues simply to any audience — from engineers to executives
A passion for clean code and sound design, pragmatic decision-making, and continually improving both the code and the way we work

Benefits

At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of [$114,200–$267,800], depending on experience, skills, qualifications, and location.

Offers are determined based on these factors as well as internal peer equity. It’s most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.

In addition to base pay, we offer a comprehensive total rewards package that supports both your wellbeing and professional growth, including:

Equity grants for all employees
A 4% matching 401(k) program
Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
A monthly wellness stipend
Paid parental leave
A flexible vacation policy - we all work hard and take time when we need it

Pay

The annual base salary for this role is expected to fall within the range of [$114,200–$267,800], depending on experience, skills, qualifications, and location.

Schedule

We offer a hybrid work environment that values balance and trust.